Mieke V.
Vehicle Make : Mercedes
Very professional, friendly service, reliable communication of what to expect, etc. You were referred to me as the best, and I can see where you earned that reputation. Keep up the good work!
Patricia J.
Vehicle Make : Lexus
I liked the email updates. Jose did a great job communications with me.
Ambrosia H.
Vehicle Make : Toyota
I found them to be professional, knowledgeable and helpful to me in a most upsetting time. Everyone exceeded my expectations and I would highly recommend Pacicif Elite to anyone that needed a repair. Their work was top notch and finished a day earlier than originally promised.
Greg B.
Vehicle Make : Jeep
Very professional, Jose kept me informed and made sure my car was taken good care if for me and that the repairs were ofvthe highest quality.
Alex T.
Vehicle Make : Mazda
Best experience ever. I will be recommending you to friends and coworkers. Thank you so much!
Yang.,charles And.
Vehicle Make : Lexus
I had 2016 Mercedes SL400 and 2015 Lexus NX 200t body repaired at Pacific Elite Collision. Car looked better than before collision. You had done a wonderful work.
Thank you
Charles Yang
Tyler S.
Vehicle Make : Honda
Stephanie has great customer service so no complaints there...
When you walk in the building no one says hi and they expect you to start the conversation on why your there. I called to check the status of my repair and talked to somebody who sounded like she hated her job wich is super unprofessional. Also the wait time Stephanie told me was incorrect and I had to wait for a while to have my car back. Very unhappy faces among the staff.
Ryan K.
Vehicle Make : BMW
Was pretty painless. Everyone was very professional.
Lingen G.
Vehicle Make : Toyota
A very good car repair experience .
Ward W.
Vehicle Make : Honda
Everyone was polite. Shop was well organized and professional.
Melody K.
Vehicle Make : Toyota
Our car looks FABULOUS!! You can't even tell it was in a collision.
Your team was very friendly, helpful, and informative.
You hank you, Melody K
Kevin W.
Vehicle Make : Volkswagen
I appreciate that all the things I had pointed out was re-inspected by your mechanics carefully making sure there wasn't any other things that were not repair or incorrectly repaired. thank you very much! Now I can drive my car after 3 long months having to rent a car and all that nonsense with the other shop. Thank you again Kathy and staff of Pacific Elite I'm grateful and appreciate your time and effort working on my car.
Mary H.
Vehicle Make : Toyota
I received information from Vernie about the place where the wheel alignment was performed. I appreciated the frequent updates by email.
Nancy P.
Vehicle Make : Honda
From beginning to end the experience could not have been better.
Debra M.
Vehicle Make : Volkswagen
My car was picked up the next day and I was kept informed every step of the way. No surprises and expectations were set clearly. Car looks like new - thank you!
Stephen B.
Vehicle Make : Subaru
Great communication and really prompt service! Great work too!
Nyomi C.
Vehicle Make : Porsche
Jim was my representative and I have to say he was fantastic. I felt like everyone at Pacific Elite thoroughly cared about me and my experience. My car is everything to me and it was quite a frustrating experience to be in an accident but Jim's demeanor and communications really helped me get through an inconvenient situation. Also, I want to extend a thank you to the team that worked on my car. Sometimes it is easy to forget about the people that make things happen. My car looks great and I especially appreciate that it was ready nearly a week early.
Kerry C.
Vehicle Make : Ford
John was great as usual.
The car looks brand new.
Matt S.
Vehicle Make : Honda
They were very professional and helpful.
Valerie L.
Vehicle Make : Audi
The work looks great, it arrived on time and John's communication and service were exceptional.
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