John And.
Vehicle Make : Ford
We are out of town and our son picked up our vehicle after the repairs were completed, so we haven't seen the completed repair work. He reports that the work seems to be completed in a highly professional manner and that your staff was very accommodating throughout the entire process. Thank you for making the experience as painless as possible!
Dora V.
Vehicle Make : Honda
They were courtesy kept me well informed and did a great job on fixing my car. Very effecient and fast. Thank you very much I'm pleased
Brian F.
Vehicle Make : Chrysler
Work was done expertly and quickly.Employees were very nice and helpful and even went out of their 6 do some exta extra things.
James Z.
Vehicle Make : Honda
The communications were excellent. You kept me up to date on the status. The repairs on the car look great. I could not be more pleased
Janet H.
Vehicle Make : Toyota
Beautiful repair. Finished well before day promised.
Makoto Y.
Vehicle Make : Toyota
Friendly & thorogh service. I'd recommend it to my friends.
Javier M.
Vehicle Make : Dodge
very satisfied with the work done on the car, also updates were very well managed.
Larry L.
Vehicle Make : Porsche
Thank you very much
Larry L
Paula S.
Vehicle Make : Mercury
The customer service was outstanding. I was informed constantly about the status of my car. Drop off & pick up went on without a hitch. All of my questions were answered & I felt very confident leaving my car in Curtis' care. Thank you for making my Mercury beautiful again.
Juan T.
Vehicle Make : Honda
I'm really satisfied with the way you guys fix my car, customer service was great never thought how fast the whole process of getting my car repair was going to be, I will defenetely recommend you guys with friends and family members
Leonard T.
Vehicle Make : Ford
The way I was treated by all was very professional. The workmanship on the vehicle seemed to be top notch
James G.
Vehicle Make : Chevrolet
I worked with Jim on my extensive repair. I could not have been happier with my experience.I was in a real bind since I live in New England and couldn't get home until the work was done which was very trying. But it was made as good as it could have been due to Jim's attention and your good service.
Thanks,
Jim Ganatta
Diana G.
Vehicle Make : Saturn
Great, fast, reliable, friendly service! Would recommend! Totally satisfied. :)
Sean S.
Vehicle Make : Hyundai
Everyone I spoke to or worked with was very polite and professional. They kept me up to date with the progress of my car. They did a fantastic job and I hope I never have to go back...simply because that would require my car to be messed up again. Thank you again for everything! My car looks great!
Daniel F.
Vehicle Make : Lexus
Thank you
Scott B.
Vehicle Make : Jaguar
My only suggestions are:
****. Reduce lobby wait time when obtaining an estimate or dropping off/picking up vehicle.
2. My new black floor mats had white/dust footprints on them on vehicle pickup. Leave the paper protectors in until customer pickup.
Everything else, I would rate excellent!
Sharon D.
Vehicle Make : Honda
John did a great job accommodating my service needs. The car was cleaned and ready to go when I got there. I was contacted frequently on the estimated time of completion, daily. I also liked that I was emailed promptly by John on the updated estimate of the repairs. Thank you for the timely fix!
Israel S.
Vehicle Make : Nissan
For a first timer at pacific elite, the staff was really helpful. I was constantly given a update which really help me know what was being done to my car. My car was done before the estimated date, thank you all at pacific elite for making my first accident really calm and relax., and not freaked out or worrying about what was happening.
John S.
Vehicle Make : Ford
Repair done in one day. Thank you.
Cheryl W.
Vehicle Make : Nissan
Please commend Bernoe at the Alaska Ave site, and all who worked on the car. It looks fabulous, and as far as I can see, drives/handles very well. Thanks so much. Bernie's communication skills and style put me at so much ease. Thanks again!
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