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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 960 reviews 84%
4 star 94 reviews 8%
3 star 22 reviews 2%
2 star 25 reviews 2%
1 star 40 reviews 4%
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(All Vehicle Makes)
Camilla M.
Vehicle Make : Toyota
5 out of 5
6/14/2018
Jorge kept me up to date with the status of my car
Kristin B.
Vehicle Make : Toyota
5 out of 5
6/8/2018
Mike and his team over at Pacific Elite Collision are great to work with. They keep you informed as to what’s going on throughout the whole process. They are all extremely nice and welcoming. Thanks for your great work!
Keeisha P.
Vehicle Make : Chrysler
2 out of 5
6/5/2018
Yes I did sign the agreement of the bumper not being the same color chest a little bit where you couldn't tell as I exam my card today I complimented all it's great it's this but my car was not parked in the Sun so I can really see the difference that I see now I would have preferred Geico to pay you guys to paint the whole car if I thought and it was going to be totally noticeable I'm not too happy with the sun beating on it you can tell I have a two-tone car now probably should have dropped it down a black and you guys is paint just the like talkin it up a little bit but I will be calling tomorrow speaking with the Adjusters cuz I'm not too pleased and for me to put a $500 deductible I thought it would least be and then one more thing I paid that $500 deductible before I even seen my car so I messed up right there but I will be at your guyses office can't take off tomorrow but I will give you a call something gots to be done you need to give me either paint the whole thing or dark in the bumper just a little bit or cost me some of my deductible back
Danny C.
Vehicle Make : BMW
5 out of 5
6/5/2018
Completely satisfied with the service pacific elite provided , very good communication and updates towards my vehicle . Thank you
Krista T.
Vehicle Make : Lexus
4 out of 5
6/2/2018
I would open mouth kiss your entire staff to show them how much I love them if I wouldn’t get sued. Excellent everything all around. Best experience ever. I’m almost happy I got into an accident just so I can brag about my amazing experience with pacific elite. I’ve five star yelped reviewed it today.. I’ve told all my coworkers. I put it on instagram. I told my clients. My car looks so good my Nextdoor neighbor was actually mad he took his car elsewhere since mine looks so good. xoxo five stars!! give everyone a raise, they deserve it, especially Angel!
Lupe E.
Vehicle Make : Ford
5 out of 5
5/31/2018
Staff at Pacific Elite are very professional, customer service is at 110%. I would recommend everyone for their car service at Pacific Elite. My auto was deliver like new!!!!
Sophie E.
Vehicle Make : Chevrolet
5 out of 5
5/25/2018
Great service good vibes answered all my question car was done in timely manner
Tia M.
Vehicle Make : Honda
5 out of 5
5/23/2018
Thank you for your time and swift work. I love it. Thank you
Freddie D.
Vehicle Make : Audi
5 out of 5
5/22/2018
Very professional and courteous
Valerie E.
Vehicle Make : Ford
5 out of 5
5/22/2018
Thank you so much for the updates and the work looks amazing good job guys
Corri O.
Vehicle Make : Nissan
4 out of 5
5/22/2018
My bumper looks as good as new
Leav D.
Vehicle Make : Honda
5 out of 5
5/16/2018
Loved the result and they kept in communication with through the whole process.
Mia W.
Vehicle Make : Dodge
5 out of 5
5/16/2018
Service was amazing and I got my car back in great timing. They made everything easy from car rental to pick up just in time for my birthday. Thank you so much.
Glenn C.
Vehicle Make : Honda
5 out of 5
5/16/2018
Very satisfied thanks !!
Martha S.
Vehicle Make : Lexus
5 out of 5
5/15/2018
They provide excellent service. My car was ready in record time. The whole experience from dropping off my damaged car to picking up my beautifully repaired vehicle was truly outstanding. This place provides excellent service. I highly recommend it.
Ivan G.
Vehicle Make : Honda
5 out of 5
5/15/2018
Fast job!
Heather H.
Vehicle Make : Volkswagen
5 out of 5
5/13/2018
Very efficient and very friendly!!! Really appreciated every aspect of my experience!
Tushona S.
Vehicle Make : Chevrolet
5 out of 5
5/8/2018
Fast easy and my car looks great thanks for the carwash.
Willie S.
Vehicle Make : Nissan
5 out of 5
5/5/2018
Great service!
Siobhan G.
Vehicle Make : Chevrolet
5 out of 5
5/5/2018
The team was very professional and communicates very well during the repairs. They did a great job. I am 100% satisfied.

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