Guillermo G.
Vehicle Make : Dodge
My service advisor ignored an issue that was notated on my service report at the time of drop off. When I picked up my car and noticed that it wasn't fixed. He tried to assure me that it was "normal". I don't appreciate that he didn't read my service report during the week that my car was at your shop. I also just noticed that my car trunk does not open properly. I will not be recommending your shop to anyone I know nor will I be returning for future repairs.
Sharon K.
Vehicle Make : Toyota
I would like the shop to have later hours to accommodate work schedules
Savannah G.
Vehicle Make : Chevrolet
Very good and excellent service!
Roxy M.
Vehicle Make : Toyota
I chose working with Elite again this time because they're always so kind and efficient Rick has always given me the best of care and always assisted me when I came back even if I came back more than once for something he's always assured me that everything will be done and everything is always done 2 make me feel at ease and make me know that I'm being taken care of I have a very high anxiety disorder and I have never had a problem with working with you guys the girls at the desk were very helpful for me when I checked out and got my car today and I recommend Elite to everybody that I talk to in need of repairs thank you so much for your service! I love you guys
Jeremy T.
Vehicle Make : Honda
I love you guys. I have come here a few times and the experience is great!
Julio G.
Vehicle Make : Honda
Great team. Keep it together. Natalie, excellent customer service.
Loerena D.
Vehicle Make : GMC
Excelente services!!! My car was repaired super fast!
Steven H.
Vehicle Make : Nissan
Excellent
Brandi A.
Vehicle Make : Toyota
The ladies in the office/front counter are kind, professional, empathetic and helpful. They guys who ecamined/worked on my car , I think his name was Rick, explained everything to me in a way that I could understand and listened to my concerns. My car was done on time and they received my insurance information very quick. They also arranged for the rental company to transport me to their business and made sure that Inwas squared away.
My car was finished before schedule and I track all charges including the breakdown and progress on an easy to read chart that was sent to me via email throughout the service. I would choose them again. Super easy and stress free!
Bryan C.
Vehicle Make : Toyota
Thank you for the great work I appreciate everything that was done to my vehicle you guys are amazing!
Barbara P.
Vehicle Make : Mazda
Thank you so much for all the professionalism and dedication to getting my car fixed quickly! The texts to let me know the progress were awesome! I really appreciate how easy it was to get it all done. Thank you again!
Jean M.
Vehicle Make : Subaru
Every one treated me with courtesy and kindness . You did a professional job. I’ve already recommended you to a few people and will continue to do so
Ann F.
Vehicle Make : Jeep
Such a great experience!! Made a bad situation a pleasurable one!Thank you Rick was terrific and kept me updated throughout the process.
Would definitely recommend Pacific Elite to my friends!
James S.
Vehicle Make : Ford
Real nice experience. Thank you
Rebecca S.
Vehicle Make : Kia
Everyone here was so amazing and helpful. I have never had such a positive experience when working with a collision center.
Antoine G.
Vehicle Make : Jaguar
Car is malfunctioning - electrical system malfunctions
Clark.nancy Clark,ernest.
Vehicle Make : Toyota
Good job! Thank you.
Wilfredo T.
Vehicle Make : Buick
I was very satisfied with Pacific Elite because they handled the situation quickly and got my car out in less than a week I hope to see the service continue if I ever use your shop again thank you
Paul M.
Vehicle Make : Toyota
Loved how attentive everyone was. Instantly took my car in and fixed it so quickly! I’ll keep coming back for sure
Jesse S.
Vehicle Make : Honda
The staff is very professional the girl at the front desk is especially helpful.
Social