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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 68 reviews 64%
4 star 17 reviews 16%
3 star 13 reviews 12%
2 star 5 reviews 5%
1 star 4 reviews 4%
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(All Vehicle Makes)
Kalil J.
Vehicle Make : Vehicle
4 out of 5
11/15/2016
The Chilton team did a wonderful job repairing the damage to my Tesla and returning my car in time, fully detailed and in mint condition. Thank you for a job well done. Kalil J
Alfonzo O.
Vehicle Make : Ford
5 out of 5
11/14/2016
Iwas very happy with the day to day updates and that my car was ready a day early. Also, the car was beautifully done, job well done!!!
Paul S.
Vehicle Make : Vehicle
4 out of 5
10/27/2016
I was expecting the job to take about ****.5 hours so I walked down the street for a quick lunch. I was great to see the car ready when I returned 45 minutes later. Thanks to all.
Peter L.
Vehicle Make : Nissan
5 out of 5
7/9/2016
Thanks for making this repair process quickly.
Adrien C.
Vehicle Make : Vehicle
5 out of 5
7/2/2016
Randy Wes awesome, Thanks for everything.
Joe M.
Vehicle Make : Vehicle
4 out of 5
7/1/2016
I am very happy with the repairs, and also with how Randy noticed my anxiety about them and then started giving me frequent updates
Michael F.
Vehicle Make : Vehicle
5 out of 5
6/9/2016
On time and looks good
Nicolas A.
Vehicle Make : Nissan
3 out of 5
6/6/2016
You need to partner up with a different rental car company, that close-by Hertz is the absolute worst!
Deborah C.
Vehicle Make : Hyundai
5 out of 5
6/6/2016
Great service, my car was cleaned when I picked it up, just good all around!
Leela Y.
Vehicle Make : Vehicle
5 out of 5
6/4/2016
Amazing customer service !
Christopher A.
Vehicle Make : Chevrolet
5 out of 5
6/4/2016
Keeping in contact helped alot thank you. The body looked great and all is working well.
Erika A.
Vehicle Make : Volkswagen
3 out of 5
6/4/2016
it took to long to complete my car I was told it would be finish in one week and three weeks to complete other than that the car was beautifully.
Vincent L.
Vehicle Make : Vehicle
4 out of 5
6/4/2016
you did a good job. However, I would like to suggest that you get more info from Tesla so that you can communicate with your customers accurately to meet their expectations.
Chandan E.
Vehicle Make : Toyota
5 out of 5
5/20/2016
After the repair, my car was as good as new. I couldn't tell where the damage had occurred. I was also pleasantly surprised when the job was completed two days ahead of schedule
John B.
Vehicle Make : Subaru
5 out of 5
4/15/2016
Everyone was very friendly and helpful, and the text updates were a nice way of keeping me updated on my car.
Vincent L.
Vehicle Make : Toyota
4 out of 5
4/12/2016
Exceptional service!...Satisfied!...However, the text messages sent for update are very slow and several days behind...Not sure if the text service for communication is slow because of the text service provider's or Chilton's.
Orion Z.
Vehicle Make : Honda
5 out of 5
3/19/2016
The repair was done on time with quality work
Priyah P.
Vehicle Make : Vehicle
5 out of 5
3/14/2016
Very professional and courteous staff. Was thrilled to get our car back within a week! Thanks again.
Karl R.
Vehicle Make : Vehicle
5 out of 5
2/27/2016
Excellent work! Excellent service. Thanks!
Raul R.
Vehicle Make : Dodge
4 out of 5
11/18/2015
May experience with Chilton was a very positive one Very smooth process with an emphasis on customer service

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