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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 68 reviews 64%
4 star 17 reviews 16%
3 star 13 reviews 12%
2 star 5 reviews 5%
1 star 4 reviews 4%
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(All Vehicle Makes)
Yuogjian W.
Vehicle Make : Lexus
5 out of 5
8/26/2017
Very good job done for my cars.
Kathleen F.
Vehicle Make : Tesla
5 out of 5
8/23/2017
First rate organization and workmanship.
Ali A.
Vehicle Make : Tesla
5 out of 5
8/17/2017
Great service by Steve
Gigi K.
Vehicle Make : Tesla
5 out of 5
8/11/2017
Thanks. Great job!
Wister C.
Vehicle Make : Tesla
1 out of 5
7/27/2017
Water got inside the left rear light. Emailed Ken for solutions.
Steven W.
Vehicle Make : Tesla
3 out of 5
7/18/2017
Repair looks perfect. Problem: I came in in April. Took till July. Why? Forgot to order parts - parts ordered in June after I called 3 times.
Jairo A.
Vehicle Make : Scion
5 out of 5
7/3/2017
Good respectful receptionist and the team did a great job car came out looking brand new
Cheryl W.
Vehicle Make : Mini Cooper
5 out of 5
6/29/2017
The front office (Sami and Ken) was very professional, courteous and friendly. Ken ran the quote quickly and we scheduled the car. We requested a four day turn around but to our amazement it was done in one day. I like that they sent an email and a follow up call for pick up. The check out was quick and the price was great. Wow!! They did an excellent job and the car was cleaner than when I dropped it off. I will highly recommend Chilton Auto Body.
Kimberly V.
Vehicle Make : Tesla
3 out of 5
6/22/2017
I'd asked to be notified when the car went to Tesla for recalibration so I could ask the service center for a few other minor things (door latch issue, etc.) and I did not get that notification, but otherwise things were perfect.
Tim M.
Vehicle Make : Tesla
3 out of 5
6/22/2017
Took the extra time to polish up the headlight and willing to do a home install of the protective coat at my home. Cheers.
Jason H.
Vehicle Make : Tesla
3 out of 5
6/21/2017
It would be great if you could return the Tesla with a full charge.
Fan J.
Vehicle Make : Tesla
3 out of 5
6/20/2017
It have been an eye opening experience; not only Chilton fixed the scratch, but also did a detailing for the car. Brovo!
Vincent L.
Vehicle Make : Tesla
2 out of 5
5/4/2017
I was disappointed the car battery was barely at one third of the capacity when I picked up the car (92 miles range). After 2 weeks in the shop, surely there was time for a "refill" of the battery... Beside this, I'm very satisfied of the service I received.
Dean N.
Vehicle Make : Toyota
4 out of 5
5/4/2017
I like the text messaging status updates instead of calling the office for status updates.
Sheila W.
Vehicle Make : Mercedes
5 out of 5
4/28/2017
I'm very happy with your service. Thank you!
Wister C.
Vehicle Make : Tesla
3 out of 5
4/24/2017
Takes a little too long to complete the job. The rim still can see the damaged mark. Other than that is perfect.
Shashi M.
Vehicle Make : Tesla
3 out of 5
4/23/2017
Very happy with the service but I don't think all the sensors on my car have been checked .. the blind spot sensor is not working completely
**** V.
Vehicle Make : Tesla
5 out of 5
4/20/2017
Great customer experience, the team in Santa Clara were professional and very accommodating.
Raymond W.
Vehicle Make : Tesla
5 out of 5
4/18/2017
No comment just to say a good job done! Thank you!
Gloria M.
Vehicle Make : Hyundai
3 out of 5
4/13/2017
I was disappointed that it took so long but I understand.

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