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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 139 reviews 83%
4 star 28 reviews 17%
3 star 1 reviews 1%
2 star 0 reviews 0%
1 star 0 reviews 0%
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(All Vehicle Makes)
Oscar G.
Vehicle Make : Toyota
5 out of 5
8/29/2015
The staff were extremely courteous and attentive to our needs. The kept me appraised at all times in the status of my vehicle. They went anove and beyond what one would expect in regards to customer service.
Kevin W.
Vehicle Make : BMW
5 out of 5
8/20/2015
I really appreciate the fast, courteous, and professional service. I will definitely be back if I need any other work done to my car.
Cwo Philip.
Vehicle Make : Toyota
5 out of 5
8/8/2015
Thank you for going above and beyond in customer service. The car is a brand new 2005 Toyota corolla. Looks and drives great. And it was delivered the day promised. Thank you Western Auto Crafters!
Catherine R.
Vehicle Make : Toyota
4 out of 5
8/7/2015
Western Auto Crafters is the most professional, experienced, and knowledgeable company. I wouldn't go anywhere else; and I won't let my friends go anywhere else either.
Jordan R.
Vehicle Make : Subaru
5 out of 5
8/5/2015
Such a great team! Very professional:)
Michelle P.
Vehicle Make : Acura
5 out of 5
7/25/2015
Marko and his staff are amazing! Their customer service is too notch. I loved the texts along the way keeping me up dated on my car's status! I will refer everyone to them!
Austin W.
Vehicle Make : Honda
5 out of 5
7/17/2015
What a great experience! Marko and Sandra and the whole team were nice,, professional, fast, and my 15 year old car looks like new!
Cynthia M.
Vehicle Make : Hyundai
5 out of 5
7/10/2015
They were so accommodating! The work is high quality. Finished early. Made a stressful experience easy! Will recommend!
Paige H.
Vehicle Make : Scion
4 out of 5
6/15/2015
I was extremely satisfied with the work done on my Scion. I will definitely recommend Western Auto Crafters to any and all that need good solid work done on their vehicle. Marko was so kind- he fixed my front bumper for free! I'll come back for sure!
Cris C.
Vehicle Make : Toyota
5 out of 5
6/5/2015
Marko was a gentleman and miracle worker. Never have been treated to service like that-and Ive been a deisel mech for 12yrs. Bravo-
Jonathan D.
Vehicle Make : Volkswagen
4 out of 5
5/28/2015
Unbeatable. These guys know their stuff and then some. Fixed my car and made it even better!
Richard B.
Vehicle Make : Toyota
5 out of 5
5/9/2015
Super friendly, fast, extreme quality. No complaints whatsoever
Jocelyn C.
Vehicle Make : Ford
4 out of 5
4/30/2015
Western Auto is AMAZING! I was so upset when I got into my car accident. The receptionist/assistant, Sandra was soo helpful with the whole process of getting me a rental. I believe Marko is the owner. He is helpful and great with customer service. They also send updates about your car via text. They appraised my car and got it back to me in 6 days. they did a wonderful job, my car looks brand new. The paint job was perfect...my black paint is hard to match due to having some shimmer in it. I recommend anyone using Western Auto to get their car fixed Because they are honest with great results. I found my new mechanic in LA! thank you so much Western Auto!
Aura (judith).
Vehicle Make : Toyota
5 out of 5
4/24/2015
Amazing Marko is the best and Sandra is so sweet
Kathrine H.
Vehicle Make : Ford
5 out of 5
4/19/2015
Perfect experience from start to finish! Thank you Marco and Sandra!!
Natalie K.
Vehicle Make : Toyota
5 out of 5
4/2/2015
Everyone was very friendly and accommodating. Everyone was very responsive when I called. I had a great experience with western auto crafters
Mark O.
Vehicle Make : Toyota
5 out of 5
3/26/2015
They did an amazing job! The car looks great! They are very helpful and friendly. They made the whole experience super easy. I would highly recommend them.
Babatunde O.
Vehicle Make : Volkswagen
5 out of 5
3/18/2015
I have to say that this was the best experience I've had with any Auto work in my history of owning a vehicle. Marko the owner is absolutely cool and very friendly. I have to say tha everyone I encountered there had a smile and was ready to help. I will definitely make Western Auto Crafters my permanent auto repair shop. Thank you so much for all the help and I look forward to sharing this with all my friends. :)
John D.
Vehicle Make : Ford
5 out of 5
3/3/2015
amazing experience, my car looked better than it did when I bought it. Super impressed and satisfied with my car/the experience.
Stacie Z.
Vehicle Make : Ford
4 out of 5
2/21/2015
My car came back looking better than new! Thank you!

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