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Body Shop

Real Reviews From Verified Customers

Bryan S.
Vehicle Make : Ford
4 out of 5
10/22/2017
Car looked great when I got it back. Looked like nothing even happened.
Conchita M.
Vehicle Make : Kia
5 out of 5
10/19/2017
The car looks brand new!
Kaitlynn S.
Vehicle Make : Toyota
5 out of 5
10/19/2017
Ricky was extremely helpful and accommodating, the repairs were done well and quickly, and the freshly detailed inside and outside of my car was an added bonus which I really appreciated. Will definitely return to this H&V in Colonie if I ever need autobody repairs again.
Keren C.
Vehicle Make : Honda
5 out of 5
10/17/2017
Communication was good- took longer than I expected but everyone was professional and polite. My car was so clean when I picked it up! Looks great
Zhanna R.
Vehicle Make : Nissan
3 out of 5
10/12/2017
The car came out great, besides part of the door the paint was either scraped by something or wasn't painted. Other than that the car looks fantastic.
Abigail I.
Vehicle Make : Honda
5 out of 5
10/11/2017
Great customer service! Thanks for the car wash, everything looks great!
Alan B.
Vehicle Make : Toyota
1 out of 5
10/11/2017
2 day repair scheduled 2 weeks out, takes 5-6 business days. Instead of $16 liability insurance it cost me $70+ because of this delay. I'm also confused why one of your employees felt the need to dismantle electronics at the front of my car.
Mark F.
Vehicle Make : Nissan
5 out of 5
10/11/2017
Yes, I was very satisfied. Your email updates were helpful. Staff was very helpful coordinating with the insurance company. I did very little. Thank you.
Deborah L.
Vehicle Make : Volkswagen
4 out of 5
10/10/2017
Your employees are very caring and passionate they did a wonderful job on my car and I’m very pleased . Always kept you up-to-date in regards to the repairs on the vehicle and any issues or problems that may have occurred and very very satisfied with everyone at HMV I will recommend you to my friends.
Bernadine M.
Vehicle Make : Chevrolet
4 out of 5
10/9/2017
Fit and finish was excellent and car was done before expected
Deborah A.
Vehicle Make : Volkswagen
5 out of 5
10/9/2017
Your people are great; the updates were useful; the repairs look beautiful. And you cleaned the inside of my car!
April P.
Vehicle Make : Kia
4 out of 5
10/7/2017
I appreciate the constant communication and they were always willing to assist me when I had questions or concerns.
Simon M.
Vehicle Make : Honda
4 out of 5
10/4/2017
Excellent work done. I was up dated at ever moments. Great color matching and the parts fit very well.
Colleen K.
Vehicle Make : Honda
5 out of 5
10/3/2017
Surpassed all expwctations !!! The team went far and above making sure I had no worries at all !!!! I feel like my car is showroom new, inside and out .. just beautiful
Robert S.
Vehicle Make : Honda
4 out of 5
9/30/2017
I had complete confidence, since they were recommended by USAA, that the repair work would be done right. My car looked exactly they way it looked before a deer decided to run into traffic on the Taconic. They took their time to ensure my car's repair was completed correctly and that all parts used were new. I'm happy with the results.
Stephen S.
Vehicle Make : Kia
4 out of 5
9/23/2017
The staff is wonderful; professional but personable, knowledgeable and patient. Your contacting protocols in place are very helpful and reassuring. The invoice with itemization program being used is great. Receiving texts and emails are efficient, and the contact numbers and names are clearly provided, not rushed or possibly garbled in a voice message. It was a nice touch to have thoroughly cleaned my vehicle inside and out, unexpected and much appreciated. I plan to bring my car back to repair a mystery dent and I hope it goes as smoothly. This job was even completed more quickly than originally estimated.
Surendra M.
Vehicle Make : Honda
5 out of 5
9/22/2017
I appreciate your hard work to finish repair of my car in such short period. It seems perfect. I like your service and also updating about repair on message It's good experience with you guys. Thamk you .
Richard M.
Vehicle Make : Toyota
5 out of 5
9/22/2017
job well done and my car is like brand new when i picked it up
Kelly P.
Vehicle Make : Dodge
2 out of 5
9/19/2017
The work done on my vehicle was done very well, however the vehicle sat at the shop for 4 -5 days before it was even looked at! The repairs took 15 business days to do..during which time I had to find a car to use. I think for future reference a vehicle being repaired should not be requested to be dropped off unless it's going to be worked on immediately. Thank you.
Shajarath J.
Vehicle Make : Mercedes
5 out of 5
9/18/2017
Very wonderful people in all phases of the service. Would recommend to anyone who is looking for honest body shop.

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