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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 428 reviews 78%
4 star 68 reviews 12%
3 star 14 reviews 3%
2 star 17 reviews 3%
1 star 23 reviews 4%
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(All Vehicle Makes)
Sang G.
Vehicle Make : Toyota
5 out of 5
3/18/2015
Courtesy and effective. Thanks Fix Auto. Sang G
Eric W.
Vehicle Make : Subaru
4 out of 5
3/17/2015
Service was fast, everyone was friendly, and I loved the text message updates. Will be giving a favorable Yelp review shortly :)
Rachel H.
Vehicle Make : Toyota
4 out of 5
3/14/2015
It was very cool to get all those updates about my car, I really appreciated those. I also really appreciated that my car was so clean!! Thank you!! My only concern was that while on the freeway I noticed my hood wasn't latched down so had to pull over to push it back down, luckily it didn't fly up!
Camila W.
Vehicle Make : BMW
5 out of 5
3/14/2015
I really appreciated the team's diligent attention and thorough communication throughout the time I dropped off the car until I picked it up. Fix Auto San Jose did a great job keeping me updated on the status of my repair. Thank you Fix Auto San Jose.
Analisa C.
Vehicle Make : Subaru
5 out of 5
3/13/2015
Excellent craftsmanship. Welcoming and knowledgeable staff
Antero J.
Vehicle Make : Audi
5 out of 5
3/13/2015
Good job thank you
Ron K.
Vehicle Make : Ford
4 out of 5
3/13/2015
I have used springer several times in the past with complete satisfaction. Now they are fix and they are as good as rber
Pal S.
Vehicle Make : Nissan
5 out of 5
3/10/2015
5 star best place I ever fixed my car in 10 years. Thanks Satya Pal San Jose, CA
Lily T.
Vehicle Make : Toyota
4 out of 5
3/5/2015
So easy! I didn't have a wait time for my rental. I was assured to have an easy registration process and had clear, timely communication throughout the timely. My car was returned to me BETTER than before the crash. Thank you!!!
Selene L.
Vehicle Make : Lexus
5 out of 5
2/26/2015
Great and timely communication. Clearly a business that prioritizes the customer experience and quality work. Robert was a superstar.
David S.
Vehicle Make : Subaru
5 out of 5
2/24/2015
I am very satisfied with what you did for our 2011 Subaru Outback Wagon. -David S
**** K.
Vehicle Make : Nissan
5 out of 5
2/21/2015
Really awesome job. Took care of the rental for me. Wash and vacuum the car. Really nice touch.
Barbara C.
Vehicle Make : Chevrolet
4 out of 5
2/20/2015
Delivered on time.
Gerald W.
Vehicle Make : Honda
2 out of 5
2/16/2015
Did not finish job on the promise date. Customer service was poor. Change completion job twice.
Daniel M.
Vehicle Make : Nissan
4 out of 5
2/13/2015
Looks wonderful. All interactions with employees were pleasant. And thanks for washing the car!
Peggy E.
Vehicle Make : Hyundai
4 out of 5
2/11/2015
Everyone that I encountered at Fix is friendly, courteous, yet professional and reassuring. After my first visit in 2009 I have requested Fix to my insurance twice. They do excellent work. I have recommended them to friends and family.
Troy A.
Vehicle Make : Honda
5 out of 5
2/7/2015
Good job !!!
Min- Hua.
Vehicle Make : Mazda
2 out of 5
2/6/2015
Really good services, the attitude of the staffs were nice, but i still see a dot on my rear bumper.
Joshua K.
Vehicle Make : Toyota
4 out of 5
2/6/2015
Only thing I would improve was that I asked to have a rock chip repaired on a separate invoice - which didn't happen. Other than that. The work was great and fairly quick
Krishnan S.
Vehicle Make : Toyota
4 out of 5
2/4/2015
If possible reduce the turn around time from 3 weeks to something like **** week

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