Ann M.
Vehicle Make : Honda
Quality work, as always!
Adam V.
Vehicle Make : Subaru
Not pleased with the way the front bumper was re-attached to the car. Plastic screws are missing and the ones that are there are loose and don't attach properly. Center plastic cover beneath the engine is for a Subaru Legacy and not an Outback. Plastic covers beneath the engine (on both sides) are torn, which tells me they are used parts. Paint job was mediocre - green paint was left on the black part of the bumper. One of the metal screws that attaches the license plate to the front bumper is not what was on the car when I brought it in - a rusted old screw was used instead. Interior leather was very dirty and needed to be cleaned. However, I am pleased with how the engine vibrations seem to be fixed. I also appreciate the frequent updates on repair status that I received from the representative.
Elyse H.
Vehicle Make : Subaru
Good customer service - appreciated being kept up-to-date.
Priscilla M.
Vehicle Make : Honda
Done before promised, had daily updates and calls. Very professional, would definitely recommend.
Simon K.
Vehicle Make : Subaru
My left window no longer goes up smoothly, it randomly stops, clearly an amateur mistake in the repairs for which i should receive a discounted rate.
Scott M.
Vehicle Make : Toyota
I think your attention to detail by including the customer in the process with nearly daily updates and ease of the whole mess that involves auto damage could be a class in excellent business management. I will recommend ABRA to any friends who need repair work done.
The work itself is also top notch. Kudos to your repair technicians. Nice job and thank you!
S. Maybee
Sheryl M.
Vehicle Make : Toyota
I received excellent and prompt service from my initial inquiry through completion of my vehicle. Within 10 minutes of stopping by to inquire about about service, Jerry was assessing my vehicle. I was not told I needed an appointment or to call back at a certain time. When bringing my vehicle in for repairs, Cindy at the front desk quickly introduced me to Anthony who was very communicative about its progress. The work done was excellent and communication far exceeded other auto body shops in my area.
Elsy W.
Vehicle Make : Nissan
Great job but I took a long time to get an appointment to get the car fixed.
Mikhail P.
Vehicle Make : Subaru
Dale Huddle did a great job on time. Kept us informed Thank you much, Olga and Misha Plam
Beth M.
Vehicle Make : Mazda
Helpful & friendly.
Julie H.
Vehicle Make : Subaru
The team at ABRA were excellent - the work was great, ready ahead of expectations and the communication throughout the process was terrific.
David M.
Vehicle Make : Chevrolet
Need to reattach emissions sticker and toll/HOV switch to inside of window that was replaced as part of State Farm claim.
John A.
Vehicle Make : Hyundai
While my experience with body shops is very limited I was very impressed by the amount of detail paid to every aspect of my contact with ABRA. I was greeted immediately and was told what to expect and who would be taking care of my car. I was then introduced to that person, Anthony, who then walked me out to my car to inspect the damage and explain what needed to be done. I was given progress updates by email which I found helpful - I was given the choice for opting out of these updates but I did not. ABRA also arraigned to have a rental car for me while my car was being worked on. Of course the most important thing was how the repair was done. Not only was it perfect but my car was detailed too - it looked as good as it did the day I bought it. Thank you all at ABRA.
Sandy N.
Vehicle Make : Honda
The work was well done. However, it took 9 days to repair it and the bra guy was on vacation so that will make it 10 days total. I paid for the rental car myself so it got expensive. but I am very satisfied with the work!
Sandy
Bryan P.
Vehicle Make : Dodge
Loved being kept up to date on what was going on. I was told this would happen and it actually was. Thanks for that.
Chelsea M.
Vehicle Make : Chevrolet
The repairs were done in a timely manner and everyone I interacted with was extremely friendly!
Martin B.
Vehicle Make : Nissan
I have some serious concerns about the work quality and will bring my truck to your Boulder shop tomorrow morning.
Mindy H.
Vehicle Make : Honda
I really enjoyed the updates and the fact that I didn't have to leave messages. I always spoke to someone live when I called. Much appreciated.
Michael O.
Vehicle Make : GMC
Thanks to all for a Jo well done. The semi-custom :o) looks a perfect match. Thanks for the great job and pleasent experience.
Michael O
Val B.
Vehicle Make : Toyota
Everyone at Abra was very friendly and went the extra mile to make sure I received the help I needed. Anthony was great at living me status updates every couple days on my vehicle!
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