Jack D.
Vehicle Make : Acura
Truly excellent service I've been very satisfied with all aspects including the ease with which my rental car was dealt with and I recommend Albra.
Lorraine T.
Vehicle Make : Subaru
Loved that you sent status update. Car looks brand new. Did a great job. Very satisfied.
Lisa M.
Vehicle Make : Ford
Excellent customer service!! Professional operation all around! Great experience. I'll be back!
Karla E.
Vehicle Make : Jeep
Best care my car has ever recieved!
Jeffrey S.
Vehicle Make : Chevrolet
I was satisfied with the repair and timeliness it was done. However a little disappointed to find trash from Abra in the bed of my truck when I got home. Also for some reason some of the pieces of my Jack Assembly where out and rolling around in the back seat of my truck.
David F.
Vehicle Make : Jeep
In addition to the fact that your customer service representative who greeted me yesterday when I came to pick up my car justified the quality of your repairs immediately and left me with the impression that what was most important about the repair was pleasing the insurance company, not the owner of the vehicle... I thought the workmanship was mediocre. The replacement bumper does not seem to fit exactly right. It is not aligned properly on the car so the 2 front corners are rubbing on metal and will eventually chip paint and cause rust in those spots I imagine. I would have thought a Top Notch Auto Body outfit would have called me and asked if I wanted to finish repairs to the part of the bumper not damaged in the accident while you had it apart so that the new bumper would fit correctly . All in all, I have no plans to do business with Abra Auto Body in the future.
Sue H.
Vehicle Make : Toyota
I appreciated the calls to update me on the timing and process of the repair.
Tom R.
Vehicle Make : BMW
Fantastic service all the way through the process. Loved the email updates and phone calls to I didn't have to call and bug you guys.
Wish other service providers did half as good a job!
I hope I don't need you anytime soon, but will be back for sure if I have a need and have already told some people about you guys.
All the best,
Tom
**** M.
Vehicle Make : Lexus
The main issues I had were miscommunication from insurance company. After initial quote in April, I was told to go ahead and schedule an appointment for mid June. However when I called to reconfirm, I was told it would be end of June. However, Abra worked to get me an early appointment.
Cathy I.
Vehicle Make : Subaru
Job well done! It is a pleasure to work with people who are good at their job and treat the customer with a pleasant and welcoming attitude.
Mark D.
Vehicle Make : Subaru
You guys did an amazing job fixing my Subaru and keeping me updated all the way. Thanks!
William R.
Vehicle Make : Subaru
it was excellent. Dale, Anthony, and Josh were great to work with and I felt very well informed and taken care of throughout the process.
Robert C.
Vehicle Make : Subaru
Even though the car was scheduled for later in the month, they had an opening and got us in earlier. Everyone was very friendly, professional and very helpful. Our experience was very good.
Michael C.
Vehicle Make : Honda
The repair work wasn't done on one of the items required per the estimate which means I have to return with the car next week. The tech didn't double check the order.
Benjamin S.
Vehicle Make : Toyota
Anthony and Cindy were both great. Anthony made sure I was kept up to date on the status of my repairs. Cindy was phenomenally graceful and helpful in scheduling both the appraisal and repair appointments and making sure to check with me the day before each to remind me and make sure nothing had changed with my schedule. And of course the repairs look great also.
Jean G.
Vehicle Make : Ford
Thank you all for your help and timely services. I was very happy with your friendly yet very professional treatment.
Bernd W.
Vehicle Make : Subaru
Excellent job, excellent and very friendly service.
David V.
Vehicle Make : Nissan
Everyone was very professional and our repairs were done in very timely manner.
Thanks for your help!
Carolyn B.
Vehicle Make : Lexus
Prompt, friendly, informative service!!
Richard M.
Vehicle Make : Acura
Entire staff was a pleasure to work with.
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