Bryden B.
Vehicle Make : Ford
The repair looks incredible. Unable to tell that the vehicle was ever damaged. Customer service was great. I would recommend this company to anyone.
Alysa B.
Vehicle Make : Mini Cooper
I'd like to thank the team at Lacey collision that worked on my car and also thank joel and Krystal but on a side note when I went to go pick up my car after business hours it was unlocked
Karina C.
Vehicle Make : Mazda
You ROCK!!!!!!
Vicki C.
Vehicle Make : Toyota
They were very professional and kept us up to date via e-mail. They did forget to replace the inside door panel when we came to pick up the vehicle. But made up for it by doing a wonderful inside detail on the RAV. They took care of the broken glass for us when we were really stressed out and had so many things to do. We would recommend you to other people!
Brian &.
Vehicle Make : Toyota
Everyone I interacted with was great. Plenty of communication from you to me. The work looks great too.
Kathy K.
Vehicle Make : Toyota
Very kind and helpful staff!
Kevin D.
Vehicle Make : Ford
Joel and crew did an incredible job on the repair of our vehicle. Communication was great and the quality of repair was top Notch!
Thank you for a job done right!
Tim T.
Vehicle Make : Toyota
Even though repairs were delayed by unavoidable circumstances, communication from the staff was excellent, which made the delay a just a minor inconvenience. When I couldn't reach the rental car folks because of a phone problem to arrange for a different vehicle, one of the receptionists walked over and had them call me. Everyone was friendly, helpful, and professional.
Catherine H.
Vehicle Make : Toyota
I love LCC! Everyone there is so nice and helpful! I've been there a hand full of times and you have never disappointed me! Thank you very much! I will continue to recommend you!
Evonne P.
Vehicle Make : Ford
Joel is a great service professional, he took care of my car and made sure it was repaired to perfection. He was also very helpful in giving information about the local area, as I had just moved to Olympia. He made me feel welcome and that quality service to my vehicle really mattered. Thank you! - Evonne
James F.
Vehicle Make : Honda
Joel has taken such good care of our family for about 20 years. He is the consummate pro.
Elizabeth K.
Vehicle Make : Toyota
I was disappointed with the service I received this time. They forgot to even start the repair work until I called 3 weeks later. For my trouble and inconvenience I got a $5 Starbucks card. Why even bother. An actual apology would have been worth more than $5. I then had to bring my vehicle back because a piece was not secured properly. Another inconvenience.
Nathan P.
Vehicle Make : Mazda
The detail was unexpected and very appreciated!
Richard K.
Vehicle Make : BMW
Very friendly, professional and will ALWAYS come here for any repairs that are needed!
Mary K.
Vehicle Make : Mazda
Thank you for your professionalism at every level. I appreciate supporting business's who do their best, from administrative front desk through estimating, and then communicating when car will be ready. The work done on my car, incuding the wash & vacuum prior to pickup, was and is (both times) always excellent.
Chad C.
Vehicle Make : Honda
Thanks to your whole crew great working with you! Job well done!
Eric A.
Vehicle Make : Fiat
Job well done. Great updates informing me on the progress of my car. Great customer service. Would definitely recommend you to others. Thanks for the hard work. Car looks great.
Adriana &.
Vehicle Make : Dodge
Excellent
Kristin J.
Vehicle Make : Volvo
Great customer service. Car looks as good as it did the day I bought it. Thank you.
Patrick L.
Vehicle Make : Lexus
Everyone courteous and professional. Clean office with great receptionist. Work looked like new bumper. Used this shop before in the past that is why i chose to use them again.
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