Sandra W.
Vehicle Make : Toyota
I appreciate that Lacey Collision will deal directly with the insurance company after making sure the customer is satisfied. Joel was very professional and made sure I knew they would do a great job. Even the ladies in the office were great. I would highly recommend this company when you need your car repaired!
Thank you
Sandra W
Kristine R.
Vehicle Make : Honda
The staff is very friendly and helpful! The work that was done on my car looks great! The job was finished in a timely manner and I’m happy with my experience. I hope I don’t need your services anytime soon! Thanks for a great job!)
William C.
Vehicle Make : Toyota
I was kept apprised of the progress of repairs throughout entire process. The vehicle was ready earlier than we thought, but were given only one day notice and we happened to be out of town.
Leila D.
Vehicle Make : Dodge
Lacey Collision was able to handle the repairs quickly getting my truck back to me a day earlier than expected. The coordinated with Enterprise Rental to make sure that a rental would be ready for me as well. They took care of everything with the other insurance too!
Kristen O.
Vehicle Make : Dodge
Friendly professional staff, it was a hassle free experience
Robert C.
Vehicle Make : Honda
The repair was done quickly, I received periodic updates regarding the status of the repair, and staff were courteous. Thank you.
Yasemin A.
Vehicle Make : Honda
Yasemin A
Jacqlyn R.
Vehicle Make : Nissan
I was promised my car December 19,2017 and I received a call from my estimator Zack Belman on December 18th telling me my car was finished,vacuumed out and out and ready for pick up. Believe me, I was very happy! The staff at the desk was also tops in their field of courtesy and promptness. Everything was explained and gone through with accuracy and my questions (****) was answered. I was told their is a complete warranty on the completed work should a problem arise. I haven't been able to actually view the finished work, but, I'm certain of Lacey Collisions integrity, as an asset to the Company and your employee's as "good"...Thank you Zack Belman, staff, and Lacey Collision!
Gratefully yours,
Jacqlyn B Randich
Dean S.
Vehicle Make : Audi
Excellent service and communication thru the whole process
Jennifer S.
Vehicle Make : BMW
You did a fantastic job with my car! It looks like new and I was kept informed every step of the way. There was a wait to get in to see you but it was worth it. Every detail is covered down to a full box of good pens that actually write well in your key drop box. This business is well managed because you wouldn’t be able to provide the high level of service and repairs otherwise. You are an example of what a great business looks like. Please don’t succumb to the temptation to start doing more with less and cutting corners. I’ll happily pay a little more for high quality work and service.
Christine H.
Vehicle Make : Chevrolet
Kept me up to date both electonically and through telephone calls from Zack who was wonderful! The repair appears flawless abd the cleaning that was done inside and out was a great added touch! Would recommend Lacey Collison to everyone i know!
Jeffrey B.
Vehicle Make : Subaru
Good customer service, the suv looks just like when we bought it. Was finished almost a week early. Definitely a return customer but hopefully not, if you know what i mean.
Martha M.
Vehicle Make : Volkswagen
Clear-precise “estimates”-efficient- quality repair_ willing to answer ALL my queries-will use them again should I have to!
Matt B.
Vehicle Make : Nissan
I really appreciated how attentive, professional and polite everyone was, I loved the text message updates!
Thanks Lacey Collision Center!
MB
Dennis W.
Vehicle Make : Ford
Great job good people.
Eric J.
Vehicle Make : GMC
I loved the e-mail updates and great communications and was also pleasantly surprised to receive a detailed car back. As a mom of 5 young kids that means the world.
Levi W.
Vehicle Make : Acura
Great job, looks fantastic.
Marie D.
Vehicle Make : Mazda
The staff was very welcoming and gave a great experience, being my first time there as a customer. The estimator, Joel, was very good with communicating with my car repairs and the technicians were able to get the repairs done in a timely manner. Will definitely recommend this place to others!
Gary M.
Vehicle Make : Chevrolet
Car looks great good communication thanks for doing all the paperwork too.
Matthew S.
Vehicle Make : Nissan
Very happy with how the whole thing was handled.
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