Teresa K.
Vehicle Make : Toyota
I was treated like I had been coming to service kings for years. If anything else needs repaired use make to go back to service King.Tha gentleman that took of me was very kind and courtious.
I thank you all very much...
Teresa K
Nancy Q.
Vehicle Make : Ford
This is our third experience using Service King and working with Robert Young. Robert takes the time to explain the process and even show the process. Very happy, very satisfied.
Sheila S.
Vehicle Make : Ford
Thanks for a great job and getting my vehicle done in a timely fashion.
Audrey H.
Vehicle Make : Ford
Service was outstanding. Like the txt messages keeping me posted. 'Butch' was a great Customer Service rep. Thank you for your time.
Albert A.
Vehicle Make : Chevrolet
Car looks great and was done sooner then expected. Would recommend you guys to anyone who asks
Kurt D.
Vehicle Make : Nissan
For my repair, a side view mirror had to be replaced. The appointment was made 3 weeks out with the payment also happening 3 weeks out. The day of my appointment, I was told that it should be done the same day, but would get a call around noon with a status. Well at 2 pm I decided to call to find out what was going on. At that point, I was told the vehicle wouldn't be done today due to the part not being delivered until the next morning. This completely confused me since everything was scheduled so far in advance.
Then, the next day, I was notified at the end of the day that it was ready to be picked up. However, by the time that I was notified that I wasn't able to get to the shop and the rental car company. So, I had to pick up my car the third day.
I just think the communication needs to be better. In addition to that, for such a simple job, there is no way a job of this size should have taken as long as it did.
Kurt
Adolfo H.
Vehicle Make : GMC
We Are happy With the service we got
Mari O.
Vehicle Make : Honda
Butch was the best and very personable. Thrilled I got my car back 2 days before the promise date!
Karen L.
Vehicle Make : Pontiac
Robert was very knowledgeable and professional. He kept me fully informed throughout the process. I would highly recommend Service King to anyone I know needing repair service.
Vantourist L.
Vehicle Make : Chrysler
it was good service until you like a good customer I'm cleaning for the job David Letterman do good work Amy treat people like people to be treated like people the service was good thank you very much
Terry J.
Vehicle Make : Hyundai
Everyone was great. I thought bringing my car in on Thursday was too late in the week and wouldn't get it back for a another week, but I got it back in **** day. Also saved me money on a rental. They kept in touch with me constantly. This is the second time I've had repairs done at Service King. Great Service!
Dale B.
Vehicle Make : Lincoln
I Was very happy with my experience Derrick Cooke notified me step by step while working on my car and ordering parts i would highly recmond service king for future repairs
Crystal M.
Vehicle Make : Honda
Friendly professional employees and text message updates were amazing. Super convenient !
Lynell M.
Vehicle Make : Chevrolet
Great service it was done faster than i thought.would definitely go there again.
Donna C.
Vehicle Make : Honda
Very pleased with service.
Roy J.
Vehicle Make : Hyundai
Awesome job! Awesome staff! Thank you!
**** H.
Vehicle Make : Cadillac
Very good work
Cheryl W.
Vehicle Make : Hyundai
Everyone did a great job. I was so glad to get
my car back when I did. I do not like driving a
rental car. Thanks so much for getting my car done
in a timely matter.
**** W.
Vehicle Make : Mazda
Customer service was excellent. Robert was great.
**** F.
Vehicle Make : Honda
All conversations revolved around our car being ready by the end of the month. The car was not ready until the 3rd of this month though I had mentioned on more than one occasion that our auto policy did not cover rental cars, so every extra day meant I was paying out of my pocket to rent a car because mine was not ready. In this particular case it would have been nice to make the effort to get this done sooner rather than later. Unnecessary money spent- my money.
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