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Body Shop

Real Reviews From Verified Customers

Body Shop Review Summary

5 star 168 reviews 76%
4 star 22 reviews 10%
3 star 9 reviews 4%
2 star 5 reviews 2%
1 star 18 reviews 8%
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(All Vehicle Makes)
Robert P.
Vehicle Make : Dodge
5 out of 5
12/12/2017
Thanks for the attention to detail. It looks great
Natasha J.
Vehicle Make : Mercedes
4 out of 5
12/9/2017
Everyone was awesome, my second experience with them and I have nothing but good things to say about everyone. Yesterday I literally made it there **** minute before closing and everyone was more then happy to help me, they weren't rushing to get out or rushing to get me out. I just really appreciated the customer service which is extremely hard to find these days. Thanks again
J J.
Vehicle Make : Buick
1 out of 5
12/9/2017
Everything great except when I got home the back seat was folded down and spare tire and spare tire trim was in the back seat.
Denise G.
Vehicle Make : Nissan
5 out of 5
12/5/2017
Doug was super friendly and helpful. they did a fantastic job on my doors and i can't stop staring at my car now! Thanks so much for everything. Denise G
Brandi M.
Vehicle Make : Lexus
5 out of 5
11/24/2017
Perfect experience.
Vest.gary Vest,sue.
Vehicle Make : Hyundai
5 out of 5
11/22/2017
Thank you for returning my car so nice and clean. I appreciate ya'll keeping me up with my car's progress. Everything seems to be working good. Thank you
Thaddeus R.
Vehicle Make : Chevrolet
5 out of 5
11/21/2017
The communication and updates were amazing
Terry M.
Vehicle Make : Honda
5 out of 5
11/19/2017
Very pleased with my experience with Herb's and Doug.
Sharon W.
Vehicle Make : Nissan
5 out of 5
11/19/2017
Very friendly and accommodating service! Josh was great!
Nancy L.
Vehicle Make : Toyota
5 out of 5
11/18/2017
I was very pleased with the repair and oh so happy to get the car back before the end of the week. Everyone was so helpful and pleasant to deal with, Thank you.
Lisa N.
Vehicle Make : Toyota
5 out of 5
11/18/2017
As usual, you guys did a great job with my vehicle. Everyone is always friendly and responsive. Enterprise also did a great job of providing the rental car. You made it all easy! Thank you!
Terence S.
Vehicle Make : Hyundai
1 out of 5
11/14/2017
The start time on my car was delayed by 3 days for no reason. Doug my service advisor lied to me about what was going on with repair. He never returned any of my calls or call me back when he said he would. This led to me going to pick up my car and it not being ready for pickup. After I called Doug at 10 a.m. and he said it would be ready by 4:30 or he would call me. I pick d up car with a minor repair still pending.
Khairunnisa G.
Vehicle Make : Toyota
5 out of 5
11/14/2017
Excellent job
Clay J.
Vehicle Make : Nissan
5 out of 5
11/10/2017
The process was painless. I really liked the email updates to keep track of the work being done. It gave me great peace of mind.
Vivian W.
Vehicle Make : Jeep
5 out of 5
11/9/2017
I appreciated the text updates and my car was completed by the estimated delivery date. My car looks like a new car again! Thank you!
Karyn H.
Vehicle Make : Mercedes
4 out of 5
11/9/2017
Everyone was great. Made it a very easy process. Text/ email updates were very appreciated.
Jeff W.
Vehicle Make : Ford
5 out of 5
11/4/2017
Great repair!!!!
Stacy L.
Vehicle Make : GMC
5 out of 5
11/1/2017
Outstanding service. I love that they kept me updated on every step of the project via text. My truck looks brand new.
Fayiaz C.
Vehicle Make : Infiniti
5 out of 5
11/1/2017
Great body shop
John C.
Vehicle Make : Mercedes
5 out of 5
10/26/2017
Great service! Used Herb's several times and each time we were completely satisfied.

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