DEV Mode
Branch: master
Body Shop
Body Shop About

Reviews

Facebook User Photo
Vehicle Make : Nissan
Minnie M..
1 out of 5
5/6/2015
I went to Frank & Bill's to have a fender and a side view mirror replaced. I received my estimate, and had them order the parts a week later. I was told at the time that they would call me when the parts came in to schedule a time to bring my truck in. After over two weeks of not hearing back from Frank & Bill's, I called to see what was going on. I was told that the wrong part was ordered, so a new part had to be ordered and should be in soon. I finally take my truck in to get fixed. When I get it back I find out that only they bumper was replaced. The mirror was never ordered, so I would have to come back again to get the mirror replaced. Then I receive a phone call from Nelson the parts manager trying to tell me that Nissan doesn't make the mirrors on my truck, so my mirrors are after market mirrors. I have to go into the shop again to prove that my mirrors are factory mirrors. Then I get another phone call telling me that they want an additional $175 to replace my mirror. These people are total idiots!!! Their only saving grace is the friendly office staff. This was the first and last time I'll ever use Frank & Bill's!!!

Loading...

Body Shop Address
Body Shop Directions
Body Shop Review
Body Shop Review Authorized
Body Shop Review Pre Auth
Body Shop Review Thanks
Body Shop Appointment
Body Shop Article
Body Shop Videos
Body Shop Local Shops
Body Shop Contact
Body Shop Cs Thanks
Body Shop Apt Thanks
Body Shop How It Works
Body Shop Review Sort