Megan O.
Vehicle Make : Toyota
I received exvellent care and regular updates. Terrific!
Nicole K.
Vehicle Make : Ford
Very quick and were great about updates on my vehicle.
Samuel H.
Vehicle Make : Honda
Very impressed with the professionalism displayed by everyone I came in contact with; very friendly atmosphere. I am concerned though with the prevailing toxic fumes in the front office that the employees have to endure. That can't be healthy over a long period of time. This really should be looked into.
Maureen C.
Vehicle Make : Toyota
Excellent workmanship and polite staff. They finished in the promised time.
Natalia V.
Vehicle Make : Toyota
I like the way my car was fixed, I feel again in my car like nothing have happened after the accident. I consider it is a good service and the way personnel took care of my case was very nice. I hope not having an accident again but definitely I would recommend fairfax collision center to other people.
Thank you, Natalia.
Julie B.
Vehicle Make : Nissan
You all did a great job with the repair of my car. I am definitely planning on coming back for any future work I need done! Thank you!!
Maria R.
Vehicle Make : Honda
Job well done
Amy B.
Vehicle Make : Mitsubishi
Everything was good except they called me several times when I asked to be emailed. Customer service was excellent
Wendy W.
Vehicle Make : Chevrolet
I got my car back late because a porter wrecked my car when pulling it out of the bay. While, you fixed the damages, the delay was most inconvenient on me and my family
Candice R.
Vehicle Make : Chevrolet
The team was very communicative and personable. They were timely with information regarding my car and auto claim. When my car was damaged by hail during a random storm, the team contacted me immediately and provided proper suggestions for next steps. I would take my car back here for repairs. It looked like a new car.
Kenneth C.
Vehicle Make : Toyota
Paint drops on windows. Rear tailgate lid scratched and some scraped off. Was it dropped? There is some obvious overspray.
Ali A.
Vehicle Make : Honda
Thanks for the great job,
Terry W.
Vehicle Make : Dodge
You have some really good people working there. I really liked all the updates that I received,what a great way to do business!
Lesley N.
Vehicle Make : Toyota
Thanks for a great job
Jeremy M.
Vehicle Make : Honda
Your team was always aware of the status of my vehicle repair whenever I called to inquire, however I wish the status would have been more proactively communicated, i.e. you e-mailing or calling me versus me having to contact you for a daily update.
Amanda H.
Vehicle Make : Honda
Great work and you worked around my baby delivery schedule so we wouldn't be without a car. Thank you!
Matthew H.
Vehicle Make : Toyota
Overall, friendly staff and great customer service. Work on my car was completed faster than projected. Completed work was above and beyond expectation. Will defiantly use your company again if needed. Thanks
William W.
Vehicle Make : Toyota
I appreciate the professionalism and care that the team took with my entire experience. Thank you all for your care and expertise in a job well done.
Kathleen M.
Vehicle Make : Toyota
Have no complaints with the amount of updates received, and the communication between all parties. (insurance, rental car, etc.)
Everyone was knowledgeable and made sure that I understood everything. Great experience.
Thanks!
Karen C.
Vehicle Make : Toyota
Thank you so very much for all of your help and kindness!!!!! Especially for how you were able to expedite our repairs before our oldest child's upcoming medical trip, I'm so very appreciative. THANK YOU!!!!!! Sincerely, Karen C
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