Abra Auto Body Repair of America - Northwest Durham

Everything looks great and the car was shining when I picked it up.Friendly staff.

Quick service and good updates.

Excellent service at all times

The car feels, looks and smells amazing. The communication was exceptionally good. Thanks.

Great, fast service- staff was so kind and friendly!

First and foremost,I was treated as a person with a problem or issue that ABRA could help me resolve. Yes, ABRA staff worked extremely well with my insurance company and that also speaks well of them. While I was there to be served and waiting only a short time, other customers were treated with great respect and courtesy. People can be upset and out of their normal behavior when unfortunate things happen in life. The staff at ABRA, all of them, no matter how busy they are, and they are always busy, take time to be polite and generous in their efforts to answer questions and take care of each and every one of the customers' needs. I did have 2 weeks wait for my car with its much needed care for repair. The hail damage done to my car was not a quick fix. It took multiple tries and added processes and costs. MY CAR LOOKS AMAZING! THANK YOU ABRA & ALL YOUR STAFF & TECHS! Then, I was assured, a life time warranty for the repairs!! My son is in the car business and has been for a number of years. He would be want me to be absolutely truthful. Great work. Great service. Great attention to people and details! Your reputation precedes and follows. Keep going.

Xavier, Fran and the entire Abra team were a joy to work with. They made this process as seamless as possible. While the repairs took a bit longer than initially anticipated, the Abra team was very communicative and kept me updated along the way. I very much appreciate the professionalism and the car looks fantastic. Thank you all for such great customer service!

Everyone was very nice, helpful and communicative which is so rare nowadays. Very appreciative of everyone’s hard work and caring attitudes! Great job!

Amazing team to work with. Thank you!

Chris was great and stayed in touch. Was ready quicker than expected! Thanks Chris!

Very friendly and helpful, always answered questions and called with updates

Thank You for the wonderful job on the repairs that you provided on my vehicle. I am satisfied with the work that was completed in a timely manner. Thank you again Clinton Cozart

A very professional organization and customer friendly too!

Your team did a great job on both the vehicle and the communication

It did take longer than expected, but insurance was involved. My car looks great! Thanks so much! Melissa

Communication. Ease of scheduling. Full explaination provided.

Everyone was so very pleasant in your office. Superb customer service. Thank you so much. We are very satisfied with the quality of work on the repair. Very quick turn around time as well.

Great Service. Good work. Done on time. Thanks Xavier Turner for the help

Bravo. Everybody I dealt with was awesome.

Great service