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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 135 reviews 78%
4 star 5 reviews 3%
3 star 14 reviews 8%
2 star 13 reviews 8%
1 star 5 reviews 3%
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(All Vehicle Makes)
Erin W.
Vehicle Make : Hyundai
5 out of 5
5/17/2015
This was an amazing experience from start to finish. My car looks great and I especially loved the text messages I received about her progress.
Chris F.
Vehicle Make : Ford
5 out of 5
5/13/2015
Everything was smooth and easy. The two people I dealt with were both courteous and knowledgeable. Basically a painless process on your end.
Lisa D.
Vehicle Make : Hyundai
5 out of 5
5/9/2015
Excellent service all around!
Christine A.
Vehicle Make : Subaru
3 out of 5
5/2/2015
The body work was great. But i was upset to set that the inside of my car was dirty. Had marks of the door and on the driver seat. Other than that everyone was super nice and great to work with!
Candace C.
Vehicle Make : Honda
5 out of 5
5/1/2015
Very stressfree
Katie P.
Vehicle Make : Chrysler
5 out of 5
4/24/2015
Excellent all around. Having my car returned to me cleaned was a nice treat. You guys are very professional. Keep up the great work
Necole R.
Vehicle Make : Volkswagen
5 out of 5
4/16/2015
Completed repairs quickly. Thank you.
Mark A.
Vehicle Make : Ford
2 out of 5
4/11/2015
Not your fault, but I had mechanical/computer problems which were beyond your scope.
Dan M.
Vehicle Make : BMW
5 out of 5
4/1/2015
The work got done a couple of days earlier than estimated, which was a surprise, and the car looks great!
Guru M.
Vehicle Make : Honda
3 out of 5
3/28/2015
Worst customer service I ever had. Will neve use this place. Thanks.
Cain A.
Vehicle Make : Nissan
1 out of 5
3/28/2015
No attempt was made to fix the rear defrost button which had been pushed into the control panel during the accident. I made the adjuster fully aware of the issue yet nothing was done to try to fix the button. Furthermore the front passenger side parking light and blinker are now not working when prior to dropping off the car the lights and blinker were functioning properly.
Jonathan P.
Vehicle Make : Honda
5 out of 5
3/26/2015
Quality work. Young lady at front desk was great, always remembered me and spoke fondly to my son.
Andrea M.
Vehicle Make : Nissan
5 out of 5
3/26/2015
From start to finish my experience was fantastic. Friendly, helpful staff, extremely great service and a job very well done. Thank you for everything!
Katherine K.
Vehicle Make : Toyota
5 out of 5
3/24/2015
Very helpful and courteous
Lisa Y.
Vehicle Make : Cadillac
5 out of 5
3/21/2015
I l was very satisfied. I took my car in after I was rear ended and they were very helpful in getting my car repaired and also getting me in a rental. I would highly recommend heritage to anyone
Debra F.
Vehicle Make : Toyota
5 out of 5
3/18/2015
Fantastic!!!
Richard M.
Vehicle Make : Toyota
5 out of 5
3/12/2015
Very courteous,professional people and high quality results. KUDOS to all.
Bob B.
Vehicle Make : Mazda
3 out of 5
3/11/2015
A little confusion about when car would be ready, as I was not called after talking to Nathan about one additional part put on. Found out when I called back late afternoon that it was complete. Just small communication issue. Repairs looked great.
Suzanne M.
Vehicle Make : Volvo
5 out of 5
3/11/2015
I really appreciate the great service! Thank you, Suzanne M
Hemanth B.
Vehicle Make : Honda
5 out of 5
3/7/2015
Only issue was van smelled of food, looks like someone used it for a food run or for lunch break.

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