Heritage Body and Frame - North Austin

Couldn't ask for better work & customer service! Will recommend you all to my friends and family! Thanks again!

I was very impressed with everything related to this repair!

The process was quick and trouble free.

The body work appears fine, the service was delivered in a timely manner, and I was kept informed, but the engine is making noise like a slipping belt, and the vehicle interior is not completely reassembled with loose parts laying around.

The repairs did not fully address the issue caused by the accident.

Amazing job. Fast and friendly.

Very quick turnaround which was fantastic. I had really hoped someone would notice the front bumpers plastic fascia was half off and put it back on, but otherwise, great job. Thank you.

Excellent customer service from Megan

Paint and body jobs have been done great. I was only upset to see many dirty stains all over the interior.

Zero communication from your staff and extremely long repair time compared to other shops I have used. Was told my car would be ready 3 times each with a delay for no explainable reason was told manager would call me but never did. I am relieved to have my car back and work done was great however I will not recommend your shop due to poor customer service

You made the whole experience very pleasant. Thank you and I definitely will recommend you to my friends.

Work done is fantastic, wish I could've used you folks to get my rear fixed too, and have my running boRds instled. I would be a REAL happy camper had that been the case, but, cost prevailed

Recently while stopped in traffic, my car was hit from behind, and required some repairs to the rear bumper and electronic concerns. Before deciding which automotive body repair workshop I would use for the necessary work on my car, I talked with the automotive mechanic that has worked on my vehicles for over ten years. Heritage Body and Frame was their preferred recommendation, and so that is who I selected to work on my car. After contacting the folks at Heritage, every one I talked with was very polite and courteous, answering all of my questions and concerns in a competent and professional manner. They handled all aspects of the repairs to my car, including coordinating with a rental car firm for a car to be provided, working directly with my insurance company, and utilizing a specialist firm that was brought in to evaluate an electronic anomaly caused by the collision. All repairs and diagnostics for the car were completed proficiently and competently, and the car looks and performs better than I had expected. Because of this positive experience, I would recommend Heritage Body and Frame for others in need of a knowledgeable and proficient automotive body repair facility.

Excellent in all respects. Thanks!

You are awesome!!!!

Love taking my car to Heritage. Highly recommend your service to friends and family.

Completely satisfied with the work and the time in which the work was completed

It was just so easy....

Car was not 100% repaired when we came to pick up. There is a small piece of siding by the tire that should have been replaced. There is also now a rattling sound where repairs were made when you are driving. We were not able to have the representative look at it, since she had already left for the day. Now we have to schedule a return trip to your shop to have the items fixed.

Skilled body repair persons and excellent customer service reps.