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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 301 reviews 71%
4 star 66 reviews 16%
3 star 8 reviews 2%
2 star 13 reviews 3%
1 star 36 reviews 8%
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(All Vehicle Makes)
Darren Y.
Vehicle Make : Toyota
1 out of 5
11/10/2016
License light not operating. I'm trying to repair myself but will bring in if I'm unable to. Thanks
Harvinder S.
Vehicle Make : Mercedes
5 out of 5
11/8/2016
Thank you
Joanne L.
Vehicle Make : Honda
1 out of 5
11/8/2016
For future clients, I would recommend calling them when the service is delayed. I got so many email updates my head was spinning. One last issue, the grill on the car, where my H is, for the Honda emblem, is still scratched from the accident. I guess I can live with it. All else seems fine. Thank you
Carlos H.
Vehicle Make : Volvo
5 out of 5
11/2/2016
Thanks, great service
Shalane S.
Vehicle Make : Toyota
1 out of 5
10/28/2016
You stated in the papers it took 5 days. Wrong. You took 7 days. 8 days counting Saturday.
Diana M.
Vehicle Make : Ford
5 out of 5
10/25/2016
Friendly staff answered all my questions thoroughly very satisfied with my first experience here
Bhuvana K.
Vehicle Make : Toyota
5 out of 5
10/23/2016
Was awesome experience working with Liz. Thank you
Lourdes A.
Vehicle Make : Honda
5 out of 5
10/19/2016
Yes, satisfied the result the repair of my car and thank you so much for the crews that fixed my car. Especially the manager's who assist me. Thank you and I appreciate what you done to my car to fixed right a day look nice again! More power to your company. ..
Barry R.
Vehicle Make : Lincoln
2 out of 5
10/12/2016
The completion of my car was two and a half weeks later than originally scheduled. I knew the first scheduled date seemed too soon. But why keep postponing completion **** week, then **** week, then 4 days, then **** day, then **** day. It was very frustrating.
Uriah B.
Vehicle Make : Hyundai
2 out of 5
10/7/2016
My expected delivery date was delayed by 24 hours. If I hadn't called to find out the status of my vehicle, it would have been delayed even further. When I did call, I was told the vehicle was ready. However, when I arrived to pick up the vehicle, they told me that bad information was provided and that it still needed more time to complete.
Susan M.
Vehicle Make : Hyundai
3 out of 5
10/6/2016
Once you make a commitment to your client a better way to handle delays is with full disclosure. Don't just wait for the client to call in and then say incorrect reasons for delays. Be more organized and that way details don't get overlooked. Make sure the staff knows the status of vehicles and communicates facts not excuses to customers.
George S.
Vehicle Make : Nissan
5 out of 5
9/24/2016
Im surprised it was fast professional and really well done Great Service Thanks again
Joel S.
Vehicle Make : Chevrolet
5 out of 5
9/22/2016
Everyone was awesome. From the Geico & rental rep through to ACC. It was an amazing experience.
Paige M.
Vehicle Make : Honda
5 out of 5
9/16/2016
It looks great. Too bad I couldn't have you refinish the whole car.
Luke M.
Vehicle Make : Buick
5 out of 5
9/2/2016
Good
Charlene P.
Vehicle Make : Nissan
5 out of 5
8/19/2016
Great service !
Rigoberto G.
Vehicle Make : Chevrolet
1 out of 5
8/6/2016
I picked up my car and didn't like that I was hearing noise from the engine that I had heard before. My car damage was only the rear of my car and didn't need engine work so I returned the car because I want to make sure it's fixed. ****-****-xxxx Rigoberto G
Flavio B.
Vehicle Make : Toyota
5 out of 5
8/6/2016
You guys did an excellent job.
Owen M.
Vehicle Make : Toyota
5 out of 5
8/4/2016
Smooth process! Love the work done on my vehicle
Frido G.
Vehicle Make : BMW
4 out of 5
8/4/2016
It would be better not to change the "expected foisted date" so many times. If it slips, just send it once and then a final one once it is ready. The date has been moved 3 times.

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