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Body Shop

Real Reviews From Verified Customers

Body Shop Review Summary

5 star 347 reviews 76%
4 star 40 reviews 9%
3 star 16 reviews 3%
2 star 19 reviews 4%
1 star 36 reviews 8%
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(All Vehicle Makes)
Kelley S.
Vehicle Make : GMC
4 out of 5
2/21/2017
Thanks to Kevin and Dave.... They were great to work with... Everything was repaired, replaced, and painted in a timely manner without any issues or delays...Thanks to the guys also behind the scene that did the body work, paint and all the way to the cleaning of the car...Great Job!!!!! Thanks Kelley S
Judy W.
Vehicle Make : Toyota
4 out of 5
2/17/2017
Kendra and Lindsey are wonderful to work with. I appreciated the updates.
Curtis P.
Vehicle Make : Cadillac
5 out of 5
2/15/2017
Thank you so much for the use of your vehicle
Otis F.
Vehicle Make : Dodge
5 out of 5
2/15/2017
They did an awesome job with my truck. It was a great decision for me to bring my truck here.
Brett E.
Vehicle Make : Toyota
5 out of 5
2/14/2017
Job well done, professional staff
Jodi F.
Vehicle Make : Toyota
5 out of 5
2/14/2017
The entire process was very smooth and easy . Everyone is very nice and helpful . Kendra is top notch
Chad K.
Vehicle Make : Toyota
5 out of 5
2/14/2017
Every step of the way was easy and everyone was helpful!
Sarah G.
Vehicle Make : Lincoln
5 out of 5
2/12/2017
Communication from Kendra was great. Repair took longer than expected, but I was kept informed. Car looks great.
David F.
Vehicle Make : Chevrolet
5 out of 5
2/9/2017
100% professional service by Kevin Ray and the folks in the body shop. The text updates were a very nice touch as well. Could not be happier with the way the repair was handled and the quality. Super work.
Katie S.
Vehicle Make : Lincoln
5 out of 5
2/4/2017
Please let the management at Toyota of North Charlotte know that Kendra **** did an Outstanding job taking care of my service needs. She was professional, courteous and, most of all, made me feel like my Vehicle issues were important to her personally. My sincere thanks goes out To Kendra!
Danisha C.
Vehicle Make : Toyota
5 out of 5
2/4/2017
Extremely happy and satisfied
Roger P.
Vehicle Make : Mercedes
5 out of 5
2/3/2017
Absolutely wonderful experience! The service was more and better than I expected! Thank you David!
Edward P.
Vehicle Make : Dodge
4 out of 5
2/2/2017
Thanks Kendra
Amanda S.
Vehicle Make : Toyota
5 out of 5
2/2/2017
Thank you so much for taking care of my baby. Im very satisfied with the outcome an the work of the fantastic body shop. Everyone their was extremely nice an very helpful.
Sherry J.
Vehicle Make : Toyota
1 out of 5
2/2/2017
I noticed that back window was very dirty so I had to have them clean it again. There is also some type of glue on car around the emblem which looks bad. Other than that I am ok with the results. Would like to know how I can get the glue off car without messing up the paint job.
David G.
Vehicle Make : Toyota
5 out of 5
2/1/2017
The staff at Toyota of North Charlotte was very accommodating. Thanks!
Christine C.
Vehicle Make : Hyundai
2 out of 5
1/31/2017
The one guy Dave was extremely helpful and I appreciate everything he did to get my car repaired. Other than that, I would never use this option again. Huge lack of communication and very inconvenient compared to other repair/rental options I've used in the past.
Ylonda M.
Vehicle Make : Toyota
1 out of 5
1/22/2017
I had to leave my vehicle at the body shop because the lights were not completely repaired.
Annette B.
Vehicle Make : Hyundai
5 out of 5
1/21/2017
It looks as good as new. Everyone was courteous and professional.
Carolyn W.
Vehicle Make : Toyota
4 out of 5
1/19/2017
Excellent repair on bumper. Car was also cleaned and looked better when I picked it up then when I dropped it off! Thanks again. Great customer svc by Kendra & Lindsey.

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