Corena F.
Vehicle Make : Chevrolet
Car delivered initially with obvious overspray on mudflap, and an unacceptable amount of "orange peel" texture on 2 doors and quarter panel. In addition, the underside of the rocker panel was left unpainted. Car had to go back twice to correct these problems. Not enough basic pride in workmanship, surprisingly sloppy for a $2600 repair.
Eric T.
Vehicle Make : Honda
Nice job
Sharon B.
Vehicle Make : Toyota
Staff was friendly. Car was fixed by the estimated date.
Rosa S.
Vehicle Make : Volvo
Very efficient and prompt.
Thanks.
Geoffrey P.
Vehicle Make : Jeep
The staff there was excellent, especially the guy that checked me out. Not sure his name, but he was a pro, and when I spotted something, he didn't go, not, that's just on the surface, he said, ok let me check it out and worked on touching it up quickly. One bad thing, I was notified at 4:15pm on 8/10 that my car wouldn't be ready. I think this should have been earlier, 3pm, if it's not ready, let someone know.
****S.
Vehicle Make : Suzuki
Fantastic customer service! Even with a delay, International Collision kept me updated with calls and email. They did a great job
Zineddine M.
Vehicle Make : Subaru
Some good thinks at the reception. But the job was not done at the promised time and worst the job was half done when I got my car back. They had to take back to the shop to finish it. Had to wait again.I believe it s a general thing with the mechanics and the repair shops. NEVER DONE PROPERLY.THANKS.
Veronique B.
Vehicle Make : Honda
Nice service.
Clayton C.
Vehicle Make : Chevrolet
I was told my car was ready but when i got there the paint was peeling ang the bumper was not aligned properly
Gail S.
Vehicle Make : Mazda
Fantastic!!! The best service from the moment I got there. Shateece from Geico was welcoming when I got there and called the shop manager over to look at my car. I was there on a Tuesday and leaving for vacation on Saturday. He made sure the car was ready for me on Friday. Great service.
Martin R.
Vehicle Make : Ford
Wasn't ready the day I was told. When I went to pick it up, driver's window and mirrow weren't working. Despite these two issues, overall the service was good.
Theresa E.
Vehicle Make : Toyota
Driverside headlight fixed/replaced yesterday but the new headlight turned foggy after the rain.
Julien H.
Vehicle Make : Subaru
My car looks brand new!! You all did an incredible job. Thank you so much!
Cynthia S.
Vehicle Make : Lexus
I appreciate the cheerful and helpful assistance that I was shown from all your staff. I was also very pleased with the repair. Many thanks for the added surprise gift certificate!
Rosemary L.
Vehicle Make : Ford
I cannot tell you how much I appreciated my vehicle being ready in the time frame that I needed it in. I greatly appreciated it being done early and looking like new
Rachel R.
Vehicle Make : Mitsubishi
Excelent service!!
Rajabali P.
Vehicle Make : Kia
Even though it took longer than was promised, but quality of workmanship looks great so far.
Tracey M.
Vehicle Make : Toyota
Great customer service
Ashley L.
Vehicle Make : Toyota
I was lied to several times:
****. That the car was ready - it was clear no one tested the car after making the"repairs"
2. That someone was on their way to pick me up at the metro (I waited 25 minutes to be picked up)
3. The extent of the damage
Also, international collision did not fully investigate the damage to the generator and charging system. most concerning, my car was return to me in an unsafe condition. I had to return the car immediately.
Yongmei Z.
Vehicle Make : Toyota
Everybody I encountered at ICC was courteous. I like the integration of the Enterprise Car Rental service within ICC premise.
There was a little glitch at the end concerning the deductible and the Geico system was down at that time. I explained the mistake on the bill and the manager was willing to make the changes.
I would recommend ICC to others if ever the need arises.
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