Noel M.
Vehicle Make : Ford
It took too long to finish the job.
Clint W.
Vehicle Make : Chrysler
Courteous and efficient.
Bertrand F.
Vehicle Make : Honda
You should have a bigger sign. It is easy to miss you from the road.
Monique M.
Vehicle Make : Mercury
I was completely satisfied with the customer service representatives. They were welcoming, professional, and informative. I also appreciative the free popcorn and affordable vending inside the comfortable waiting area. I also forgot my parking Duckett in my vehicle and when I called the customer representative literally placed me on a very brief hold until she retrieved it for me. Amazing!
I was dissatisfied with the smell of my vehicle when I received it, my car had a strong, aggressive, lasting odor of coffee that remained in my car so far 4 days. The customer service did everything they could to eliminate the odor before I left and I am very appreciative about that. I have asthma and the car smell has triggered my wheezing.
Other than that I was completely satisfied with my overall experience, oh- the car repair looks great.
Thank you,
Monique
Elia R.
Vehicle Make : Toyota
Thank you job well done on the vehicle and costumer service so excellent. Thank you again.
Shuwen Z.
Vehicle Make : Toyota
You guys are great. My car is like new. Only thing is you forgot to check my tire pressure and fill it to normal pressure. Thanks!
Menachem K.
Vehicle Make : Acura
Great job repairing my car, highly professional.
Francess S.
Vehicle Make : Nissan
My car looks like it had never been in an accident
Anthony N.
Vehicle Make : Hyundai
Everything was perfect. Thank you for making life easier during a difficult time. Special thanks to Mark for making sure every detail was perfect.
Ralph G.
Vehicle Make : Honda
I was extremely impressed with the customer service aspect of your company. Also, my car repair looks fabulous. I'm hoping I'll never need to have any body work done on any of my cars ever again, but if I do, I'm coming right to you! Thank you.
Ralph G
Paul G.
Vehicle Make : Mercedes
Very professional, I loved the update emails with the status on the progress of the repairs.
Satyanarayana G.
Vehicle Make : Honda
Trunk door color is not matching with the van.
Oscar L.
Vehicle Make : Scion
I like how they allways keep me in tuch by emailing me and got my car on time. Like how they work on it looks like nothing happed... thanks international collection center.. happy what i have thanks again. Oscar L
Stephine S.
Vehicle Make : Honda
The gentleman that went over the finished repairs was wonderful and informative. I wish I could remember his name . He was the reason I would come back to your establishment. However the two women at the front desk were - let's just say their customer service wasn't friendly.
Pacita M.
Vehicle Make : Nissan
Very nice people, job done quickly. No problem so far. Thanks and happy holidays!
Kenneth L.
Vehicle Make : Hyundai
The work was very well done. All representatives of the company were most cordial and polite, and even "went the extra mile" for me. It was disappointing that the car was not available to be picked up Friday, as originally expected, but I figured better for you to keep it over the weekend until Monday and get it done right, than to stick to the original projected timetable, if that wasn't quite enough time to get it all done correctly.
Samantha R.
Vehicle Make : Volkswagen
Original estimate was that car would be done Wednesday or Thursday, and it was not done until the following Monday. Status updates were not accurate, including an email on the Friday evening that my car was ready when it was not. It's not so much that I was truly inconvenienced, but I had to keep changing my prospective pickup plans.
Jennifer A.
Vehicle Make : Ford
Only problem encountered was that I couldn't add my rental car to my EZPass account because a previous renter forgot to remove the vehicle info from their account. It would be great if international collision reminded customers to remove the car info after they return the car because EZPass can't remove it themselves. Thanks for great service! Scott from international collision was great and very professional and jack from enterprise was great too. Thanks!
Gary W.
Vehicle Make : Honda
good job
Anita L.
Vehicle Make : Toyota
Thanks!
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