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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 156 reviews 81%
4 star 17 reviews 9%
3 star 9 reviews 5%
2 star 4 reviews 2%
1 star 6 reviews 3%
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(All Vehicle Makes)
Joseph H.
Vehicle Make : Volkswagen
4 out of 5
6/9/2018
Thanks to Bill for handling my complicated claim. The car looks and runs fantastic!
Kelly P.
Vehicle Make : Mazda
5 out of 5
6/2/2018
The team at Chilton San Mateo were professional and friendly
Robert C.
Vehicle Make : Toyota
5 out of 5
5/25/2018
Hi the car looks great. It took longer than expected but really well done
Ryan H.
Vehicle Make : Subaru
5 out of 5
5/10/2018
Everything was really smooth, and easy to do on my end. Bill was always very helpful on the phone, and my car looked great after the repairs.
Michael M.
Vehicle Make : Toyota
5 out of 5
5/2/2018
Excellent job repairing/replacing the damaged bumper on my 2017 Toyota Prius!
Roni S.
Vehicle Make : Ford
5 out of 5
4/24/2018
The team at Chilton went above and beyond to accommodate my needs. Thank you
Kate B.
Vehicle Make : Volkswagen
5 out of 5
4/24/2018
Car looks great, many thanks for the work you have done.
Adella F.
Vehicle Make : Toyota
5 out of 5
4/20/2018
Good communication from staff. Prompt service. Excellent coordination with Hertz. Thank you.
Darcy S.
Vehicle Make : Acura
2 out of 5
4/14/2018
Terribe service. They did not repair my car to my orders at all. I was clear and VERY direct about what i wanted repaired and i was COMPLETELY IGNORED. Horrible. I will be complaining to my insurance company, the area manager, the building OWNER, and anyone I can reach. You treated me with extreme DISREPECT!!!!
Suzanne C.
Vehicle Make : Toyota
5 out of 5
4/13/2018
Very professional. Kept me updated on progress. Price was fair.
Marc G.
Vehicle Make : Ford
5 out of 5
3/30/2018
Very professional. Good work.
Cheryl H.
Vehicle Make : Toyota
5 out of 5
3/10/2018
Very efficient, friendly service. Appreciated how well they stayed I touch.
Tamra H.
Vehicle Make : Acura
5 out of 5
3/9/2018
Thank you!
Ernesto G.
Vehicle Make : Toyota
5 out of 5
2/23/2018
Fast and friendly. I very much appreciate the text notifications.
Amalia A.
Vehicle Make : Mazda
4 out of 5
2/11/2018
I was satisfied with the overall repair job done on my car. However my repair was not ready by the predicted time.
Xiang Qun.
Vehicle Make : Chevrolet
5 out of 5
1/27/2018
Great job!
Aileen V.
Vehicle Make : Mazda
5 out of 5
1/27/2018
Great experience with friendly knowledgeable staff. Kept me updated throughout the repair process.
Hope W.
Vehicle Make : Chevrolet
5 out of 5
1/25/2018
Great customer service!
Margaret C.
Vehicle Make : Toyota
5 out of 5
1/25/2018
Everyone I interacted with was super helpful and friendly. I also appreciated the updates by text.
Ray L.
Vehicle Make : Subaru
5 out of 5
1/12/2018
The coordinator Sylvia was just great. Super helpful and kind. She does a great job!!

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