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Body Shop

Real Reviews From Verified Customers

Body Shop Review Summary

5 star 425 reviews 83%
4 star 28 reviews 5%
3 star 17 reviews 3%
2 star 13 reviews 3%
1 star 28 reviews 5%
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(All Vehicle Makes)
William N.
Vehicle Make : Honda
5 out of 5
6/13/2018
Rafet was great. Very happy. Thank you!
Amanda W.
Vehicle Make : GMC
5 out of 5
6/9/2018
The customer service and communication was amazing and it was a pleasure working with everyone at Joyce koons Body shop. I appreciate working with you. Amanda W
Sherry H.
Vehicle Make : Honda
5 out of 5
6/8/2018
Perfect service, Andrew and all I dealt with are very honest and helpful. This is my second time and will come back
Allison E.
Vehicle Make : Toyota
4 out of 5
6/8/2018
My car looks great! I love how easy it was and that your shop worked directly with my insurance company for payment. All I had to do was show up with my car and everything else including the car rental was handled without a snag!
Ken C.
Vehicle Make : Ford
5 out of 5
6/6/2018
Very professional people at this shop. Thanks so much for a really nice job. Ken
Joel W.
Vehicle Make : Lexus
5 out of 5
5/25/2018
Thank you
John &.
Vehicle Make : Kia
1 out of 5
5/25/2018
Was delayed twice by the shop to pick it up had to arrange for a ride 3 times.work was done well
Daryl A.
Vehicle Make : Honda
5 out of 5
5/25/2018
Great communication, timely and friendly service
Michael J.
Vehicle Make : Chevrolet
5 out of 5
5/22/2018
Thanks for fixing my vehicle.
Michael D.
Vehicle Make : Honda
1 out of 5
5/18/2018
Their work is good. I had my car back quickly but not 100% finished. Im missing a small trim piece from my passenger door. The minor details count, Id rather have to wait until my car is completely finished than have to return again. Other than that I have no complaints.
Marcus H.
Vehicle Make : Chrysler
5 out of 5
5/18/2018
Thank you all. My bumper looks brand new
Angelo C.
Vehicle Make : Nissan
4 out of 5
5/17/2018
Like the quality of your work.this is the third car you have fixed for me.
Joseph D.
Vehicle Make : Hyundai
5 out of 5
5/15/2018
Excellent job!!
Calvin G.
Vehicle Make : Honda
5 out of 5
5/11/2018
Mike and the whole team were great to work with! Fast, efficient, and kept me in the loop during the whole process! Thank you!
Matthew .
Vehicle Make : Toyota
5 out of 5
5/9/2018
The service the Joyce Koons Body shop provided was perfect. I received text daily with the updates on my car and it looks better than it did before the accident! I am 100% satisfied and will definitely use if needed in the future.
Johana A.
Vehicle Make : Honda
5 out of 5
5/9/2018
You did a great job! I was very Satisfied. Thank you.
Greg H.
Vehicle Make : Honda
5 out of 5
5/8/2018
Good service and on time
Sherry H.
Vehicle Make : Honda
5 out of 5
5/8/2018
Perfect body work... Andrew the shop manager worked out everything professionally with insurance company, I will go there for future body work
Perry K.
Vehicle Make : Honda
1 out of 5
5/6/2018
Broken glass still in the back floor boards
Mark P.
Vehicle Make : GMC
1 out of 5
5/3/2018
The repair work is fine and I am happy with it. I am however disappointed that they removed our car seats (why when they were fixing the rear gate?) and more importantly did not reinstall them or even tell me that the seats were not attached/installed. I did not know or realize the seats were not secure and so were unsafe until I picked my children up from daycare and then had to struggle to reinstall the seats in 90 degree weather in the daycare parking lot with a five year old and one year old to also deal with. I think if you remove the seats you should put them back or at least inform the owner that the car seats are not as they left them!

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