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Body Shop Review Summary

5 star 127 reviews 80%
4 star 10 reviews 6%
3 star 5 reviews 3%
2 star 4 reviews 3%
1 star 13 reviews 8%
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(All Vehicle Makes)
Jill L.
Vehicle Make : Nissan
5 out of 5
1/6/2018
Communication was great.
Eugene M.
Vehicle Make : Honda
1 out of 5
12/30/2017
The tire shine they used on all my plastic trim looked horrible. When it settled it looked like oil.When I got home, spent an hour with soap and water to rub off the tire shine on the trim. Also my rear windshield wiper needs adjustment. It sits too low to the left. Had to wipe down the interior. The dust from the shop was still all over the place. The area where my spare tire sits. It was filthy in there. Not all bad though. Nice people work at the shop. I would have stayed there to get the car even cleaner but I had to get to work.
Gaynell C.
Vehicle Make : Land Rover
4 out of 5
12/30/2017
Fast seems
Macy L.
Vehicle Make : Honda
4 out of 5
12/29/2017
Feel as like brand new when I drive the car. The brakes works better than before the car wreck. Thank God for all of you. God bless you all and have a happy new year!
Stanley H.
Vehicle Make : Volkswagen
5 out of 5
12/27/2017
Great Job
Kirk K.
Vehicle Make : Honda
1 out of 5
12/23/2017
Quality of work not to Classic Collision standards, damage added to vehicle, paint not matching, poor communication throughout process and post pick up, Interior filthy.
Dawn Y.
Vehicle Make : Toyota
5 out of 5
12/22/2017
Couldn’t have asked for better service!!! Thank you all and especially Danny!
Christeva G.
Vehicle Make : Ford
5 out of 5
12/22/2017
Mark was so amazing so sweet. Amazing staff!!
Raymond G.
Vehicle Make : Honda
5 out of 5
12/15/2017
Repairs were done quickly. I was kept informed of all prigress
Melissa S.
Vehicle Make : Honda
1 out of 5
12/15/2017
No communication to me that the initial estimate of 1400 changed to 4000. Found out about the price change when I went to pick up and pay. Received the car to find my belongings that were behind the passenger seat had been moved and scattered in the back seat. No need to move them or even be in the back seat as all work being done was to the front of the vehicle. Hopefully the quality of work is better than the customer service. Won't come back for future service or recommend this body shop.
Barbara R.
Vehicle Make : Honda
5 out of 5
12/9/2017
Mark Merris was amazing! So thankful for how he walked us through the details and repair of our van! We are so very grateful. So much so that we also sent a friend to you last week to work with Mark.
Melinda H.
Vehicle Make : Honda
1 out of 5
12/5/2017
The inside of my trunk was completely soaking wet when I picked my car up. I called back to find out if they had washed the rubber trunk mat and had forgot to dry it, or if I had an actual leak after my car had been repaired. Was told that I would receive a call back after the lady spoke to someone in cleanup. Never received a return call. Also my gas door does not match up after my repair. Not happy at all about the gap around my door and how close the door is to the body now when you open it.
Douglas D.
Vehicle Make : Honda
5 out of 5
12/5/2017
Friendly service, good price for repair and fast!
William L.
Vehicle Make : Kia
1 out of 5
12/2/2017
I would have liked to know (about) when the repairs would be completed when I brought the KIA in on Monday at 10:00am. Initially I was told by Danny it would take ****-2 days. I called at 5:00pm on the second day and was told it would take 4 days. Overall, everything else was great!
Ellen C.
Vehicle Make : Honda
5 out of 5
12/1/2017
Mark was very good letting me know about the status of my car. My car looks like new!! They did a great job!!!
Erica T.
Vehicle Make : Kia
5 out of 5
11/16/2017
The van looks better than new.
Richard F.
Vehicle Make : Hyundai
5 out of 5
11/10/2017
Pain free, stress free, and the repairs look great.
Dylan H.
Vehicle Make : Honda
5 out of 5
11/4/2017
Great work
Andreas A.
Vehicle Make : Honda
5 out of 5
10/25/2017
Prompt and cordial service. Faithful in sending emails as requested. Able to meet my schedule regarding vehicle pick up.
Dominica B.
Vehicle Make : Chevrolet
5 out of 5
10/21/2017
Excellent work on my vehicle and excellent customer service from Mark!

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