Classic Collision of Chamblee

We were taken good care of by Nick. We were updated every day and received our car one day early.

Was very satisfied with service. Thank you.

I think you firm know how to deliver with smile, efficiency and concern. I also think that you and Lexus are compitting with each other in customer satisfaction. I was very please with Nick and quick response and follow up, great job. I think the rental company need to copy some of your customer quality of service. Thanks you!

Quick and easy. I particularly appreciated the updates by text.

They did a really great job.

I would highly recommend this business to more people. Each promise was delivered and executed upon immediate arrival until completion. Hosea was phenomenal, he knew who I was just by phone conversation and rememberEd me when I returned it a week later! Geico and Enterprise reps were awesome and stood out as well..the receptionist was even awesome. This place was very exceptional in service and quality was executed through the entire process! Communication was well delivered daily and on time!

Both Jose and Cameron were amazing

there is still damage to the vehicle. Chipped paint on the front bumper. Also the bumper that was buffed and repaired still felt rough to the touch where the repair was not done very well. There was also damage to the plastic that insulates around the left driver side mirror, so you can hear were the Nguyen passes when you're driving. Also the door handle on the driver side that was removed during the repair had a piece of the silver part of the handle that started to peel and the door was chipped in the process of removing the handle right above the door handle. I spoke to Karrie in person today and she said they would be fixed So hopefully they are. I will have to return to get these things fixed next week when a new door handle is in. However I was not offered a courtesy vehicle for the inconvenience of having to return to have work done that should have been done correctly the first time and I have already returned my rental vehicle. She said unless they had the vehicle for more than a day I would not be offered a vehicle and she stated that the repairs would only take one day. Which is an inconvenience to me as I'm having to make multiple trips back and figure out how to work around my work schedule.

Screws missing from bumper.

Great job thanks!

Awesome customer service. Great work. Very fast turnaround time. 100% satisfied!

Service was great

Excellent quality repair. Would highly recommend to others.

Staff was great. Jose Gonzalez was very professional. Set and met expectations. Donna checked me out and very friendly. Good crew.

The repairs were fine, but my front tag on my bumper got thrown away or stolen. No one called me to ask did I want it put back on after the repairs or someone could have taken it off and left it in the trunk instead of throwing it out with the old bumper! It is very frustrating because I paid money for that tag! I did speak to my advisor and they are replacing it but that is just unheard of and uncalled for!!

I haven't picked up my car yet

My car looks great. Only stress was the delivery date kept getting pushed out. It was very frustrating.

Job done by Classic Collision was very professionally done and met all me expectations.

The completed job looks as if it never happened in the first place. Thank you all so much

I was very pleased. You did a very good job.