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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 531 reviews 82%
4 star 42 reviews 7%
3 star 17 reviews 3%
2 star 22 reviews 3%
1 star 33 reviews 5%
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(All Vehicle Makes)
Johnnie S.
Vehicle Make : Dodge
5 out of 5
4/25/2017
Excellent service
Karen S.
Vehicle Make : Honda
5 out of 5
4/25/2017
The person who worked with me was great. All staff helpful and friendly
Ms. Rosemarie.
Vehicle Make : Mercedes
5 out of 5
4/20/2017
Great job! Thanks Jose & team! It took longer than expected but the results were worth it. Professional & good communicaters :)) Rose
John S.
Vehicle Make : Nissan
5 out of 5
4/19/2017
Communication and positivity be friendly people vastly exceeded my expectations. Thank you!
Veronica H.
Vehicle Make : Chevrolet
5 out of 5
4/19/2017
I had a wonderful experience with Classic Collision. The staff was very friendly and provided me with daily updates on the status of my car, and my car looks great! I would definitely recommend them for repair services.
Tonya R.
Vehicle Make : Mercedes
3 out of 5
4/17/2017
The repair job looks great. But I was not kept informed about the status. I was told that it'd take 2-3 days. No courtesy call was done. I called and was then told 2 days at the most. Waited. Again no call. I called after the 2 days. Then I was told that there was a problem getting a part. My truck was there 11 days and once was a call placed to me until I called and left a message. I will not patronize this business again.
Sara D.
Vehicle Make : Honda
5 out of 5
4/15/2017
My HONDA looks beautiful. Classic Collision did a wonderful job, and they finished on time. Everyone was courteous and professional.
Quentin M.
Vehicle Make : Ford
5 out of 5
4/14/2017
Great updates. Great staff. Easy rental from Enterprise on site. Loved my experience.
Rashad T.
Vehicle Make : Acura
5 out of 5
4/9/2017
The staff did a great job and cleaned the vehicle well.
Sephire T.
Vehicle Make : Ford
5 out of 5
4/8/2017
They kept me updated with the repairs and handled the repairs quickly. I am very satisfied.
Heather T.
Vehicle Make : Lexus
5 out of 5
4/7/2017
An awesome experience! Love the text updates and professionalism of all the staff. Thanks so much.
Atlantic Limousine.
Vehicle Make : Lincoln
1 out of 5
4/4/2017
I had to return the vehicle to get fixed correctly.
Patricia J.
Vehicle Make : Lexus
5 out of 5
4/1/2017
I'm very pleased with my experience at Classic Collision because my car was restored to it's original beauty after the accident. Everyone that I had contact with at Classic Collision was professional and courteous. This is my second time doing business with Classic Collision and I left satisfied both times. Thank you!
Virginia M.
Vehicle Make : Lexus
5 out of 5
3/29/2017
Work well done plus great attention paid to my wishes and concerns as a customer. I appreciate both. My special thanks to Cornelius Goss.
Tia L.
Vehicle Make : Chevrolet
5 out of 5
3/28/2017
Customer service was awesome!!
Lynn S.
Vehicle Make : Lexus
5 out of 5
3/27/2017
Excellent communication from start to finish, quick service, accommodating and friendly staff, beautiful finish. Highly recommendable.
Leah C.
Vehicle Make : Audi
5 out of 5
3/21/2017
Great body work and excellent customer service.
Jang L.
Vehicle Make : Mazda
5 out of 5
3/19/2017
Best insurance, body shop, and car rental service up to date. Professional and peace of mind quick service. Left feeling great. Great body work. I would highly recommend.
Marcia E.
Vehicle Make : Subaru
4 out of 5
3/18/2017
Ease of working with staff and process. This was my second visit to Classic in 6 weeks. The only thing I noticed was that there appeared to be a slightly different attitude since we were not going through insurance ( at the faulty party request.) I will not do this again. Just a little different attitude from staff but still delivered an excellent finished product.
Robert L.
Vehicle Make : Ford
4 out of 5
3/17/2017
It was a small job but they squeezed me in and turned it around in one day.

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