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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 531 reviews 82%
4 star 42 reviews 7%
3 star 17 reviews 3%
2 star 22 reviews 3%
1 star 33 reviews 5%
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(All Vehicle Makes)
Andrea S.
Vehicle Make : Lexus
5 out of 5
1/6/2017
Customer service from everyone was perfect
Iggy D.
Vehicle Make : Dodge
5 out of 5
1/5/2017
Beau did a great job working with my insurer to make sure my car was properly attended to.
Joe B.
Vehicle Make : Lexus
4 out of 5
12/31/2016
Jose went out of his way to fully communicate updates and listen to my concerns. The quality of the repair was also excellent.
Elizabeth S.
Vehicle Make : Lexus
5 out of 5
12/31/2016
Excellent care and service by Bo! Great job on repair
Nicholas B.
Vehicle Make : Volkswagen
5 out of 5
12/31/2016
Beau is great.
Larry H.
Vehicle Make : Cadillac
3 out of 5
12/29/2016
The repair was satisfactory. It wasn't returned when promised.
Jon M.
Vehicle Make : Volvo
5 out of 5
12/24/2016
Service Advisor Parick St. Clair did an outstanding job through the entire process from his providing the estimate, supervising the repair, and arrranging my pick up of the car today. He was courteous, knowledgable and professional.
Katherine S.
Vehicle Make : Lexus
5 out of 5
12/23/2016
Very Professional service and very knowledgeable employees. We will use your services again when we need them.
Wanda S.
Vehicle Make : Mazda
5 out of 5
12/22/2016
Excellent customer service. I was informed as the work proceeded, which helped with planning for returning the rental car. And I was pleasantly surprised that my vehicle had been detailed inside and out -- with the repairs and the detailing, my car looked great, almost like getting a new car for Christmas! I will certainly recommend Classic Collision to my friends and neighbors if they ever need to have body work done on their vehicles.
Laurence A.
Vehicle Make : Toyota
5 out of 5
12/21/2016
Very smooth and efficient process!
Jose O.
Vehicle Make : Volkswagen
2 out of 5
12/21/2016
Vehicle was not properly cleaned.
Jerry B.
Vehicle Make : Ford
5 out of 5
12/17/2016
Job well done, your employees are very courteous
Bonnie S.
Vehicle Make : Hyundai
5 out of 5
12/17/2016
Great customer service. Especially liked the text updates.
Cynthia R.
Vehicle Make : Volvo
5 out of 5
12/15/2016
Y'all always do a great job!!
Farah J.
Vehicle Make : Lexus
5 out of 5
12/15/2016
The team at Classic Collision were extremely approachable and patient. They were happy to answer questions and provided timely updates. I appreciated the responsiveness and their kindness.
Amy B.
Vehicle Make : Toyota
5 out of 5
12/13/2016
Great job! Friendly.
Michael H.
Vehicle Make : Honda
5 out of 5
12/11/2016
The customer service was great. Jeff ruder was ver professional and delivered my car three days early. I was informed by text on the progress each day. Really great work. I picked the car up on Saturday even though they were not officially open. Jeff came in worked around my schedule. N
John V.
Vehicle Make : Lexus
5 out of 5
12/10/2016
Staff was very polite and helpful. We really liked the email updates on the progress of the repair. Thought it was helpful.
Cassandra P.
Vehicle Make : Lexus
5 out of 5
12/10/2016
Great communications and update status on my vehicle process. Thank you
Brittany W.
Vehicle Make : Mazda
5 out of 5
12/9/2016
Everything about my experience was superior to competition. Great job guys and girls.

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