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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 512 reviews 74%
4 star 86 reviews 12%
3 star 18 reviews 3%
2 star 20 reviews 3%
1 star 54 reviews 8%
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(All Vehicle Makes)
Jimmy B.
Vehicle Make : Lexus
5 out of 5
5/5/2017
Customer service was unlike any I've seen. My rep Lee Smolen was incredible. Professional, courteous, knowledgeable, and just a pleasure to deal with
Kyle Y.
Vehicle Make : Mercedes
5 out of 5
5/4/2017
Frank was excellent and I really appreciated the periodic progress updates. Also very helpful to have Enterprise right on site. Thank you! Kyle Y
Angel N.
Vehicle Make : Nissan
5 out of 5
5/4/2017
Wonderful service and communication thanks!!!!
Courtney P.
Vehicle Make : Honda
5 out of 5
5/4/2017
Lee Smolen was a class act through and through! He was very transparent with me and extra hospitable - amazing personality! I was so shocked to see that not only had they replaced my bumper and repaired my trunk, but they also CLEANED MY CAR INSIDE AND OUT! I was so pleasantly surprised. Thank you so much for everything!
Barbara G.
Vehicle Make : Mercedes
5 out of 5
4/29/2017
My service advisor, Frank Idi, was very helpful. I liked that I received email updates as well. When the car was finished, Frank delivered it to me. That is beyond good service. The car looks like new, the detailing was wonderful. It's our third visit to Classic Collision. I always recommend you. Now I will recommend Frank as well. THANK YOU!
**** M.
Vehicle Make : Mercedes
5 out of 5
4/29/2017
There was severe damage and they brought the car back to life. Thanks
Glenna L.
Vehicle Make : Cadillac
5 out of 5
4/28/2017
Darryl went the extra mile to help me. Updates from Lee were very much appreciated. Check out was painless. Great team!
Sherita T.
Vehicle Make : Nissan
5 out of 5
4/25/2017
Awesome work!!
Ken M.
Vehicle Make : Acura
1 out of 5
4/24/2017
Forgot to estimate and install the rock guard and the door lock on the door that was repaired is inop. Sloppy work, time is the most important to me and I will have to return to get these items fixed that should have been completed the first time. Still do not have status on required parts.
Nancy Y.
Vehicle Make : Nissan
5 out of 5
4/23/2017
Excellent communication and service from Lee from start to finish. Appreciate the promptness and professionalism.
Rodney A.
Vehicle Make : Infiniti
5 out of 5
4/22/2017
I'm very please with repairs that were done on my vehicle the staff was kind and professional. Best regards, Rodney A
Jonathan G.
Vehicle Make : Toyota
5 out of 5
4/22/2017
Kayla was great to work with. Good job
Phoenix B.
Vehicle Make : Ford
5 out of 5
4/18/2017
Shawn and Camila were great!
**** C.
Vehicle Make : Mercedes
5 out of 5
4/14/2017
Excellent. Amazing updates. Outstanding work. Pleasant, polite and friendly personnel. Thanks. I would gladly encourage anyone to use your expert service.
Kent N.
Vehicle Make : Cadillac
5 out of 5
4/14/2017
Everything was handled perfectly. The repair job was great and Lee Smolen is a pleasure to work with. Kent N
John T.
Vehicle Make : Infiniti
5 out of 5
4/13/2017
Lee is the best
Doug M.
Vehicle Make : Mercedes
5 out of 5
4/13/2017
Excellent Customer Service. Great Experience
Alice Z.
Vehicle Make : Toyota
4 out of 5
4/13/2017
Anyone with an auto collision problem is in some kind of distress. Your employees are calm and helpful and try to solve the problem . That is good
Danton N.
Vehicle Make : Mercedes
5 out of 5
4/13/2017
Excellent experience - thank you very much!
Steven M.
Vehicle Make : Mitsubishi
2 out of 5
4/10/2017
The communication that came from the system was awful. Did not receive accurate updates that were system generated or did not receive any at all..Also, there are still a few issues with the repairs that were done and will need to bring the vehicle back.

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