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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 512 reviews 74%
4 star 86 reviews 12%
3 star 18 reviews 3%
2 star 20 reviews 3%
1 star 54 reviews 8%
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(All Vehicle Makes)
Nilsa A.
Vehicle Make : Honda
5 out of 5
8/29/2016
Great Service. Lee Smolen provided excellent service, great guy!
Travis R.
Vehicle Make : Volkswagen
1 out of 5
8/29/2016
My car has a moldy/mildew smell after picking it up this past Friday.
Mary N.
Vehicle Make : Mercury
5 out of 5
8/26/2016
Had an amazing customer service experience. Everyone was extremely helpful and polite. Will definitely recommend them and use them for further jobs as needed.
Linda F.
Vehicle Make : Lexus
5 out of 5
8/26/2016
Excellent service
William C.
Vehicle Make : Ford
5 out of 5
8/25/2016
Lee Smolen did a great job, from the beginning to the end. I would definately use Classic Collision again and recommend you to my friends. Congraduations !!
Esteban A.
Vehicle Make : Mercedes
5 out of 5
8/25/2016
Great job !!
Pascal M.
Vehicle Make : Cadillac
5 out of 5
8/25/2016
Great experience.. Kept me updated throughout the process. The repairs were done professionally. Great customer service from Lee. No complaints
Debbie M.
Vehicle Make : Infiniti
2 out of 5
8/19/2016
I had nothing but professional service from the time I walked in. Trey was always willing to answer all my questions and kind and thorough. Camille sent me updates and very sweet. My ONLY disappointment was the difference in color of paint between the bodywork compared to the factory paint. I understand it's difficult to match pearl white but it's more obvious than it is subtle. I just wanted to bring that to someone's attention. Other than that I was completely satisfied.
Courtney V.
Vehicle Make : Hyundai
4 out of 5
8/17/2016
I was greeted as soon as I arrived to drop my car off. The staff was extremely friendly and treated me as a VIP customer. My car was ready to pick up exactly a week after dropping it off. Upon arrival to pick it up, they made sure I was completely satisfied with the repairs, and wrote me a check for rim repairs they did not do themselves. I was extremely impressed with the staff's personal and professional rapport. Seriously some of the BEST customer service I have ever experienced.
Charlie S.
Vehicle Make : Chevrolet
5 out of 5
8/16/2016
Lee was very helpful in handling my repairs and was always available to answer questions. I am a sales manager @ Arlington Memorial Park and would love to have someone with his customer service skills on my team. He is an asset to your organization. Great Job
Donna S.
Vehicle Make : Chevrolet
5 out of 5
8/12/2016
Everyone was very kind and the customer service was excellent. The repair was exceptional and very professional. Trey Mundy kept me informed at every step of the way. Thanks Classic Collision.
Robert L.
Vehicle Make : Toyota
5 out of 5
8/10/2016
Your customer updates are an excellent service. My contact personnel were very attentive.
Heather S.
Vehicle Make : Honda
3 out of 5
8/9/2016
Getting the passenger side view done tomorrow
Robert R.
Vehicle Make : Nissan
4 out of 5
8/7/2016
Fantastic service and communication. The vehicle was received like it just rolled off the lot. Lee with Liberty mutual insured everything ran smoothly and the process was seamless. Thanks y'all!
Amy .
Vehicle Make : Ford
5 out of 5
8/6/2016
The communication was excellent and unusual for automotive repair. Thank you! I have informed Angie's List. When it is time to do more automotive work, Classic Collision is my first choice.
Steven G.
Vehicle Make : Volvo
5 out of 5
8/5/2016
Above and beyond care from start to finish. The interior and exterior detail was a super touch!
Marion C.
Vehicle Make : Jeep
5 out of 5
8/4/2016
The staff was very friendly and helpful. The service was fast. This is my second visit and I will definitely recommend your business to my friends.
Sonia M.
Vehicle Make : Ford
5 out of 5
8/3/2016
Tab was terrific to work with. The job was done so quickly and the car looks great! I really appreciated the updates and professionalism of the company.
Leo M.
Vehicle Make : BMW
5 out of 5
7/30/2016
Excellent customer service and support. Totally happy with my decision to make my repairs at your shop. Was informed of the process via email as requested. I am very happy!!
Barry S.
Vehicle Make : Honda
5 out of 5
7/30/2016
Trey provided great customer service

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