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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 561 reviews 83%
4 star 32 reviews 5%
3 star 22 reviews 3%
2 star 20 reviews 3%
1 star 43 reviews 6%
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(All Vehicle Makes)
Martin T.
Vehicle Make : Jeep
4 out of 5
1/24/2016
No comment
Shavon D.
Vehicle Make : Mazda
5 out of 5
1/23/2016
Customer service was awesome and work on my car was unbelievable and makes it look like a new car. Thank you.
Matthew H.
Vehicle Make : Hyundai
5 out of 5
1/23/2016
Excellent job on the car and great customer service. Very satisfied with the job done
Rhonda K.
Vehicle Make : Mazda
3 out of 5
1/23/2016
Thanks
Paul B.
Vehicle Make : Honda
1 out of 5
1/23/2016
Estimated days for repair were double what was originally quoted, communication regarding when the car was ready for pick up was confusing as I received an email and acetal phone calls that the car was ready but yet when I arrived to pick the car up, it was not yet completed resulting in a close to 2 hour wait.
Karen L.
Vehicle Make : Hyundai
5 out of 5
1/22/2016
Very prompt, courteous service
**** H.
Vehicle Make : Hyundai
5 out of 5
1/21/2016
Everyone was extremely friendly and kept us up to date with everything going on. It was done in a timely manor and it looks wonderful. You guys are wonderful to work with, thank you again.
Daniela C.
Vehicle Make : Ford
5 out of 5
1/20/2016
The part you guys replaced looks great . The paint job matches the exact color of the car and the sensors are working good again.
Jameel S.
Vehicle Make : Mazda
5 out of 5
1/19/2016
Great service
Christopher H.
Vehicle Make : Ford
5 out of 5
1/14/2016
Very happy with my experience at Classic Collison. I would definitely take my car back to them.
Jonathan G.
Vehicle Make : Nissan
5 out of 5
1/13/2016
The car repair was completed satisfactorily. I would have like to have gotten more phone calls about the staus of my car from both Classic Collison and Geico. On another note, Crystal the front desk Rep at the Cobb Parkway Marietta location made the experience even better. She was very friendly, attentive, and helpful during the process.
Rod T.
Vehicle Make : Mazda
5 out of 5
1/11/2016
I was given a reasonable time estimate of when I should expect the repairs to be completed--at which point, it was. I received not only phone updates, but also email updates. These were service efforts that I believe if consistently delivered to a customer at a 90 to 100% success rate would lead to a very high customer satisfaction. Thank you, Twyman
Courtney C.
Vehicle Make : Ford
5 out of 5
1/8/2016
Everyone was very nice & helpful!
Clay P.
Vehicle Make : Nissan
5 out of 5
1/7/2016
Top notch customer care, thanks!
John H.
Vehicle Make : Dodge
5 out of 5
12/30/2015
Everyone was very helpful and accommodating. M repairs were done to my satisfaction and in a timely manner to include the Holiday. I would definitely recommend Classic Collision to anyone needing repair work. Thanks for all you do
Coulter H.
Vehicle Make : Hyundai
5 out of 5
12/30/2015
Great service. Very happy with the work!
Justin T.
Vehicle Make : Ford
5 out of 5
12/30/2015
I was thankful to receive the email updates about the status of my vehicle repairs!
Courtney W.
Vehicle Make : Kia
3 out of 5
12/30/2015
Left items in car.
Marie M.
Vehicle Make : Toyota
5 out of 5
12/26/2015
Friendly, comical, speedy and courteous. --Marie M
Michael P.
Vehicle Make : Lexus
5 out of 5
12/18/2015
Dustin did a great job of making me feel comfortable that the car would be treated properly. I really like the status update emails. When got there to pick up the car it was ready and looked great! I am very happy with the entire experience.

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