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Body Shop Review Summary

5 star 246 reviews 76%
4 star 21 reviews 6%
3 star 10 reviews 3%
2 star 17 reviews 5%
1 star 31 reviews 10%
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(All Vehicle Makes)
Alicia F.
Vehicle Make : Nissan
5 out of 5
10/12/2016
Rachel and Danielle were an absolute pleasure to work with! They kept me updated every step of the way. Even though getting into an accident was awful, every person I have dealt with through this process has been great - knowledgeable, professional, efficient, and kind. My vehicle looks awesome, inside and out.
Kathleen M.
Vehicle Make : Jeep
5 out of 5
10/10/2016
Everyone was very nice an helpful!
Paul C.
Vehicle Make : Chevrolet
5 out of 5
10/8/2016
Great job. Jake provided top-notch service. Glad I chose City Chevrolet to fix my car.
Bobby F.
Vehicle Make : Chevrolet
5 out of 5
9/30/2016
Everything went well. Jake kept me informed on a daily basis. I was very pleased.
Kayla B.
Vehicle Make : Chevrolet
5 out of 5
9/28/2016
I had a great experience with City's body shop. Candice Dabbs was nothing less than amazing in helping me get my car back in the shortest amount of time possible. Rachel at the shop was also very helpful as well. She kept me up to date every day with the status of my car and each process the shop was doing. The only improvement I could recommend to management is having a loaner for customers - especially employees, (such as myself) it would have definitely made things a lot easier. Other than that, thank you so much Candace, Rachel, Curtis - for being so nice via the phone and in person, and the rest of the body shop for making my car look good as new!! -Kayla B
Haley Simpson.
Vehicle Make : Chevrolet
4 out of 5
9/27/2016
I love City Chevrolet. It's the best Chevy dealer in Charlotte!
Lindsay T.
Vehicle Make : Honda
5 out of 5
9/27/2016
You guys made the process easy! I had no idea what I was doing and you helped me through it
Theodore A.
Vehicle Make : Chevrolet
5 out of 5
9/26/2016
It was a very easy process. My car was completed sooner than I expected.
Pam D.
Vehicle Make : GMC
5 out of 5
9/19/2016
Everyone was great and patient with all my questions. The vehicle looks great and runs smooth.
Roy Lee.
Vehicle Make : Chevrolet
5 out of 5
9/18/2016
Jake was excellent keeping me informed of updates or changes to my vehicles repair status. He was extremely professional.
Yelena S.
Vehicle Make : Nissan
5 out of 5
9/9/2016
Love it ,awesome service
Nancy C.
Vehicle Make : Jeep
5 out of 5
9/9/2016
Very easy process with Geico and City Chevrolet. Thank You!!
Robert N.
Vehicle Make : Nissan
3 out of 5
9/8/2016
You fell down on returning calls last Friday. Someone needs to look at the text messages you're sending as they compare with what's really happening. If no one returns calls, then the text messages can be confusing. Very satisfied with Danielle and the Enterprize rep.
Gene M.
Vehicle Make : Toyota
2 out of 5
9/1/2016
Repairs were great, but clean-up after repairs needs a lot of work. I had to bring my car back twice for clean up issues. I had repairs completed here before with great results, but this time was totally different maybe because it was a Friday.
Randolph R.
Vehicle Make : Cadillac
5 out of 5
8/23/2016
I took my 2006 Cadillac DTS in to City Chevrolet Collision Center and Curtis greeted me. He turned my paperwork over to Jake. Curtis and Jake, quickly scheduled my car for repair. Jake kept me informed and updated of the status of my repairs. Yes, I would take my vehicle back to City Chevrolet for future repairs and yes, I would recommend the collision center to someone else to have their vehicle repaired.
Susie L.
Vehicle Make : Honda
4 out of 5
8/20/2016
The phone calls,the texting, updates on the repairs Thank you. Only one thing my tire pressure is off
Wayland S.
Vehicle Make : GMC
5 out of 5
8/20/2016
I had the pleasure of working with Johnathan throughout my repair process, and found him to be knowledgeable, friendly, and all around professional. He and the rest of the staff were all top notch. Clearly a very well run operation. Thanks for getting me in and out and on with life!
Lisa I.
Vehicle Make : Chevrolet
5 out of 5
8/18/2016
Awesome!!!
Hector G.
Vehicle Make : Hyundai
5 out of 5
8/17/2016
They all did a great job. Car was ready on time as estimated.
Maria G.
Vehicle Make : Subaru
5 out of 5
8/17/2016
Good work

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