Djuana D.
Vehicle Make : Mercedes
I was very pleased with my experience. The team kept me updated on what was going on at all times
John C.
Vehicle Make : BMW
Evweryone was professional and courteous. Excellent job on the repairs. Would definitely recommend Hendrick Luxury Collision Center.
Kendall H.
Vehicle Make : Lexus
Mark Rogers, Stephanie and the other fellow that worked with me on my car were phenomenal. They were friendly, attentive and got it done. I loved my experience here and would request these three to work with again!
Charles R.
Vehicle Make : BMW
I worked with Bruce Nalewajk.
Despite having to leave town towards the beginning of my repair cycle for a family emergency, Bruce did an excellent job before and after returning of communicating with me. This was my first auto accident, so I was unfamiliar with the process in general, but he (and his other teammates onsite) did a great job of clearly explaining everything to me, step by step.
The repairs were completed in a timely manner, and I'm happy to say my car looks mint condition again.
Sending extra points for detailing the car prior to my pick-up...wow, did bring a sweet end to what started as a rough situation.
Thank you!!
Naimah P.
Vehicle Make : BMW
Great and efficient service. I was well informed and updated about my vehicle. The process was not complicated or confusing at all.
Joel R.
Vehicle Make : Mercedes
Karen was awesome...Very professional and knowledgeable. I appreciate the excellent customer service.
Dan L.
Vehicle Make : BMW
Excellent service
Luis A.
Vehicle Make : Hyundai
She was awesome. My car looks amazing thank you guys for your hard work
Kenneth O.
Vehicle Make : BMW
Andrew went out of his way to work with State Farm to try to get my damage completely covered. Great effort.
Adele L.
Vehicle Make : Land Rover
Dean went above and beyond our expectations.
Marcia J.
Vehicle Make : BMW
It took almost a month to fix my car. I had a rental that I had to turn in because I exceeded my policy. I asked for a loaner but was denied. Twice I was told that my car would be ready at a certain date to be later told it's going to be another day. I had to call cooperate to get them involved. This experience was awful. I am a disabled veteran who has several doctors appointments which I had to miss because I did not have transportation.
Luis J.
Vehicle Make : Acura
ALWAYS KEPT ME UP TO DATE WITH MY VEHICLE.
Shawn F.
Vehicle Make : Mini Cooper
Awesome serve. Karen is the best. She worked hard to get my car back to showroom condition. Very pleased!!!
Larry K.
Vehicle Make : Lexus
Rude did a very good job managing this for me. I am very pleased
Jeff S.
Vehicle Make : BMW
Would be nice if you called me Jerry instead of Jeff......I bought the car from you. Complete miss on putting a piece of trim back on my car in the rear bumper area. Didn't replace some hardware on the rock guards after disassembly, told me it had vibrated our previously. How nice to disassemble, reassemble and ignore the missing hardware. Whoever supposedly washed my car needs some severe training, very poor.
Shimroze I.
Vehicle Make : Acura
Yes
Michael G.
Vehicle Make : Lexus
The repair was not done correctly. First there is excessive amount of clear coat on the hood in one corner. When I told Bruce he said it was just extra clear coat. Second, a support bracket in the front of the car is the wrong color. Third the tow knock out was painted last and it looks like a different color.
Chelsea D.
Vehicle Make : Lexus
My vehicle was there for two weeks and literally not one thing was fixed on my car. The new bumper that was put on is faulty and has a jug degendenfbij it. The second thing wrong was I needed my weather strip replaced and that also was not replaced. You guys took my money and yet there is still not one thing corrected with my vehicle.
Larry R.
Vehicle Make : BMW
Andrew was great. My 5 series BMW ( 2004 ) was repaired to a new condition. The single issue with having your car repaired is always the insurance company. One must remember, the repair shop is at their mercy. Hendrick did a great job, I'm well satisfied.
**** F.
Vehicle Make : BMW
Kudos to Karen Jankowski for her expert and excellent handling of my repairs and dealing with the insurance company. She was always attentive and efficient, and very good, with every issue.
Social