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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 171 reviews 78%
4 star 17 reviews 8%
3 star 11 reviews 5%
2 star 4 reviews 2%
1 star 17 reviews 8%
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(All Vehicle Makes)
Brandon N.
Vehicle Make : Nissan
1 out of 5
10/3/2017
When I brought the car in, I pointed out two areas that needed touch up paint and asked if that could be done while the car was being repaired. I was told that wouldn't be a problem and that they would take care of it, but no touch up paint was done to either spot that I pointed out. It's disappointing to be told something is going to be done and then have no attempt at completing the job.
Gabriel C.
Vehicle Make : Mazda
3 out of 5
10/3/2017
I am dissatisfied with the fact that the repair has not been completed due to a part that has not come in.
Allison M.
Vehicle Make : Ford
3 out of 5
9/28/2017
Team was very personable and understanding of someone who hadn't been involved in a collision previously. I'm hopeful the work done in the shop stays looking good and no additional problems show up that we have to argue about in future.
Robert W.
Vehicle Make : Nissan
5 out of 5
9/28/2017
The staff was courteous, professional and informative.
Antoine F.
Vehicle Make : Chevrolet
5 out of 5
9/26/2017
My Traverse looks brand new!!!!!! My agent Steve was very professional and was very patient with all my annoying questions. I hope my car never gets anymore damage, but should it happen I will be back! Thank you all !
Luis L.
Vehicle Make : Nissan
5 out of 5
9/17/2017
Good job Gabriel
Kellie C.
Vehicle Make : Kia
5 out of 5
9/16/2017
The customer service from the reception to updates to car delivery was on spot.
Laura G.
Vehicle Make : Honda
5 out of 5
9/15/2017
Very happy with results and quick delivery. Will certainly Refer you. Thank you again!
Luis H.
Vehicle Make : Nissan
2 out of 5
9/1/2017
I contacted Gabriel to explain the repair was not done right. My car needs more work.
Charl G.
Vehicle Make : Volkswagen
5 out of 5
8/26/2017
Great service.
Elena Z.
Vehicle Make : Nissan
5 out of 5
8/26/2017
Great way to provide update via text. Thank you, great customer service at the body shop.
Ashleigh H.
Vehicle Make : Nissan
5 out of 5
8/22/2017
Great work product. Fast turn around. Great customer service.
Samuel P.
Vehicle Make : Nissan
1 out of 5
8/22/2017
for some reason The from bumper on on the driver side it's sticking out it doesn't lined up with the other side of the side panel ???????
Patricia C.
Vehicle Make : Nissan
5 out of 5
8/15/2017
Very professional service. Glad to have my car back.
Klaus B.
Vehicle Make : Honda
5 out of 5
8/12/2017
I appreciated the professionalism and quality work performed on my Honda pilot.
Catherine H.
Vehicle Make : Nissan
2 out of 5
8/10/2017
Had to continually call about status and it took longer than expected for car to be fixed. No one was there to thank me for my business when I dropped off the rental. No one even checked the rental. Felt very lost and worried the whole time.
Bredena W.
Vehicle Make : Nissan
5 out of 5
8/5/2017
I appreciate the professionalism and thoughtfulness displayed by the entire collision center staff in the repair of my car. Steven **** and Ken Schrader especially went out of their way to make sure all my questions were answered and kept me informed of the status of the car repairs. Thanks for providing me with such a pleasant experience at **** Nissan ????
Joseph H.
Vehicle Make : Nissan
5 out of 5
8/3/2017
Good job
Amanda F.
Vehicle Make : Dodge
5 out of 5
8/3/2017
Kevin Ryan in the service department and he was absolutely amazing with returning my calls and emails.
Rita M.
Vehicle Make : Nissan
5 out of 5
7/29/2017
Excellent service!

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