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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 328 reviews 81%
4 star 65 reviews 16%
3 star 4 reviews 1%
2 star 1 reviews 0%
1 star 7 reviews 2%
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(All Vehicle Makes)
Tahn P.
Vehicle Make : Hyundai
5 out of 5
6/2/2018
Paul was very informative with handling the whole process from beginning to end. My car turned out great, he and his associate provided excellent customer service.
William J.
Vehicle Make : Toyota
5 out of 5
5/25/2018
The damage has been fixed, the car looks good, and I received courteous service.
Allan C.
Vehicle Make : Volvo
5 out of 5
5/20/2018
Thank you Paul, I really appreciated the way you handled all the repair process from initial estimate to working with the insurance company to updating me on the progress of the repairs. The car looks like new.
Carleen B.
Vehicle Make : Audi
5 out of 5
5/18/2018
You you do beautiful work! This is my second time to use El Dorado and have always thought work was outstanding and staff is too... Professional and keep you updated !
Elaine N.
Vehicle Make : Nissan
5 out of 5
5/15/2018
Paul Tiexeira was very kind, courteous, and helpful. My car looks great. El Dorado Collision Center has my highest rating. I will happily recommend this business to all my friends. Thank you, Elaine N
Vivian F.
Vehicle Make : Ford
5 out of 5
5/15/2018
Very friendly and knowledgeable. I was kept up to date every day.
Annette K.
Vehicle Make : BMW
5 out of 5
5/11/2018
Great service great job. Tyler was most helpful. Thank you.
Joseph M.
Vehicle Make : Nissan
4 out of 5
5/5/2018
El Dorado delivered as advertised. They provided us a work schedule prior to beginning work with expectied completion date and gave us status every step of the way via text message. We felt connected throughout the process.
Fariba F.
Vehicle Make : Lexus
5 out of 5
5/3/2018
You did a great job , I was expecting some minor touch ups on doors but you didn’t. Thank you
William P.
Vehicle Make : BMW
5 out of 5
4/28/2018
Repair work well done. Thanks for honest business practices.
Andrea Z.
Vehicle Make : Ford
5 out of 5
4/15/2018
They made everything easy. Quick check out. Good work. I feel they are reasonable and trustworthy. I would definitely recommend them to others. Thank You
Zhaonian Z.
Vehicle Make : Toyota
4 out of 5
4/11/2018
El Dorado collision center is great! People is nice and professional. They are on customer's side, talks to my insurance company directly and get the right things done. They sent me text message everyday for progress. And they finished the job 3 days ahead of the original schedule.
Ron R.
Vehicle Make : Honda
5 out of 5
4/10/2018
Finished four hours early. We’re quick to get every detail completed to my satisfaction.
Eric D.
Vehicle Make : Honda
5 out of 5
4/7/2018
Fast turnaround. Paint job looks great. Thanks to everyone and people over the front desk. And your relationship with Enterprise.
Anthony M.
Vehicle Make : Toyota
4 out of 5
4/5/2018
We have used El Dorado several times over the last 20 plus years and they have always done an excellent job.
Gina F.
Vehicle Make : Kia
4 out of 5
4/3/2018
I've only driven about 12 miles, but all seems to be well. I really appreciated the text updates.
Yolanda S.
Vehicle Make : Toyota
5 out of 5
3/31/2018
The best customer services I have ever received. Thank you so much!
Clara N.
Vehicle Make : Toyota
5 out of 5
3/30/2018
El Dorado is the best repair shop here in Poway. Great customer service and fantastic repair results. Keep up the good job!
Jackie A.
Vehicle Make : Acura
5 out of 5
3/10/2018
Excellent
Joan M.
Vehicle Make : Ford
5 out of 5
3/9/2018
Very nice and professional staff. I was kept up to date daily on the status of my car. Work done is excellent.

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