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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 328 reviews 81%
4 star 65 reviews 16%
3 star 4 reviews 1%
2 star 1 reviews 0%
1 star 7 reviews 2%
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(All Vehicle Makes)
Ronald R.
Vehicle Make : Nissan
5 out of 5
12/20/2015
Very fast repair, super courteous staff, and completely professional. Thank you El Dorado Collision Center!
Gerry F.
Vehicle Make : Chevrolet
4 out of 5
12/19/2015
Excellent work and were honest about what could be done. Would have them do a total restoration for me
Darylyn C.
Vehicle Make : Hyundai
5 out of 5
12/17/2015
Great customer service even helped get it done early because we needed it!
Maybelline C.
Vehicle Make : Cadillac
5 out of 5
12/17/2015
Turn around was fast and the workmanship was excellent. Thanks Omar!
Elvira A.
Vehicle Make : Hyundai
5 out of 5
12/15/2015
everything was above and beyond! so reliable , friendly and professional above all!
Katie S.
Vehicle Make : Honda
5 out of 5
12/10/2015
The process was incredibly efficient. The amazing staff took care of everything, from dealing with my insurance to my rental car reservation. They coordinated all of it. I'm incredibly impressed with the level of professionalism and my vehicle looks great!
Bonnie H.
Vehicle Make : Honda
5 out of 5
11/25/2015
Friendly service and excellent work. This was the third time I've had work done on the car and they always do a fantastic job!
Julie D.
Vehicle Make : Volkswagen
4 out of 5
11/18/2015
After hearing that my car would be ready and then it wasn't, went on for days. That was so frustrating and disappointing for me. However, I know what a difficult job it was to fix my car that required many parts to be ordered. All in all, I respect your professionalism, and know my car is in perfect running condition. I would not hesitate to bring my car to you in the future and I will highly recommend your shop to others. Thank you everyone for a job well done! I'm so thrilled to have my car back! I love it so much!!! With gratitude, Julie D
Debra S.
Vehicle Make : Toyota
4 out of 5
11/12/2015
Everything was great. One criticism: Too many text messages. Ok to keep informed, but messages such as saying the car's happy, etc., are disruptive and annoying, and for someone on limited texting, can become expensive. Otherwise very happy.
Jerome B.
Vehicle Make : Honda
5 out of 5
11/6/2015
Great job & thanks for returning the car rental!????
Editha A.
Vehicle Make : Honda
5 out of 5
11/6/2015
Excellent service. Thank you.
Susan H.
Vehicle Make : Honda
5 out of 5
11/6/2015
You are absolutely fabulous! Honest, professional and quick
Christian D.
Vehicle Make : Honda
3 out of 5
10/30/2015
I have came to you 3x's thus far and every time Omar has made me welcome and valued customer!! The extra help with the rain guards was a big hassle for me and he took care of it. Susan may need to be better informed regarding rescheduling since she called after I had rescheduled my initial appointment stating whether or not my parts should be returned since I had miss the initial appointment.
Dominick S.
Vehicle Make : Toyota
5 out of 5
10/25/2015
El Dorado you guys rock!!! I appreciate your honesty and quality of work in the repair of my vehicle. Thank you so much.
Sandra P.
Vehicle Make : Acura
5 out of 5
10/24/2015
Excellent work and customer service!! Thank you to Omar, Paul, and Susan :)
Michael E.
Vehicle Make : Hyundai
2 out of 5
10/23/2015
I'm not sure the paint matches the rest of the car.
David J.
Vehicle Make : BMW
5 out of 5
10/16/2015
Awesome job and on time.
Claudia P.
Vehicle Make : Toyota
5 out of 5
10/9/2015
Keep up the good work! The care looks great thanks!!
Kevin B.
Vehicle Make : Jeep
5 out of 5
10/8/2015
Very quick thank you!
Audrey R.
Vehicle Make : Lexus
5 out of 5
10/8/2015
If you have to have your car repaired, El Dorado does a great job and does it in a timely manner. They even send you daily texts so you know what's going on. Everyone is professional and helpful. I would readily recommend them!

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