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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 89 reviews 77%
4 star 9 reviews 8%
3 star 4 reviews 3%
2 star 8 reviews 7%
1 star 6 reviews 5%
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(All Vehicle Makes)
Jennifer H.
Vehicle Make : Acura
5 out of 5
11/2/2017
The team was extremely personable and responsive. Took great care of me and my car. My car was delivered well ahead of schedule. Thank you!
Ashley M.
Vehicle Make : Kia
1 out of 5
10/24/2017
My car had damage due to a car accident. The result of the assessment was not communicated to me prior to "completion" of repair. I called three times in one day for information on my car and to ask some questions. No one called me back. I then received notification that repairs were completed and my car was ready. When I went to pick it up, it was visually clear that the repairs were not completed. I had to leave my car for further repair. After picking up the car upon final completion of repairs and driving on the highway for 30 minutes, I realized one of my tires had been filled with air up to 60psi, when the tire should be at 34psi. I had to pull over off of I-20 and spend 5 minutes letting air out of my tire.
Dennis H.
Vehicle Make : Acura
4 out of 5
10/18/2017
Work was completed 2 days early, though the actual price was $500 over the estimate .
Russell B.
Vehicle Make : Acura
5 out of 5
10/6/2017
Excellent service in every respect. I'm a big fan of the entire team at Ed Voyles now. Thanks for your help and amazing work!
Marcus O.
Vehicle Make : Acura
4 out of 5
10/6/2017
No further comments.
Daniel C.
Vehicle Make : Acura
5 out of 5
9/30/2017
Jason provides good, matter-of-fact service. The repairs were done well and it was finished early.
Katherine J.
Vehicle Make : Acura
5 out of 5
9/26/2017
Ed Voyles Acura is the only one that has ever serviced my car since I bought it in 2003. I have recommended it to all my family and friends, and strangers too.
James A.
Vehicle Make : Toyota
5 out of 5
8/26/2017
Good job well done and in a timely fashion.
Kezia G.
Vehicle Make : Hyundai
5 out of 5
8/21/2017
communicating at every step of the process and returning my vehicle clean! much appreciated!
John P.
Vehicle Make : Lexus
4 out of 5
8/15/2017
My running group was admiring my car this morning. I hope I will never again need the services of the Ed Voyles collision Center but if I do, I will without question return. The Collision Center went far beyond my expectations and I could not be any more pleased with their outstanding work.
Jill R.
Vehicle Make : Volkswagen
4 out of 5
8/12/2017
Other then the completion date having to be put off several times (for reasons I understood) They were good about getting with me with updates and were particular about their own satisfaction before releasing the vehicle to me. Details mattered to them.
James K.
Vehicle Make : Volvo
5 out of 5
8/3/2017
Everything was done very professionally!! Thank you for making the inconvience of an accident as seamless as possible!!
Maria T.
Vehicle Make : Acura
5 out of 5
7/26/2017
Everyone was outstanding. I was always greeted with a smile, communicated with regularly and they even helped me get my rental car. Thanks!
**** B.
Vehicle Make : Chevrolet
5 out of 5
6/27/2017
Fast, friendly service. Great communication during the entire process.
Darron J.
Vehicle Make : Acura
5 out of 5
6/20/2017
Great work!
Howard W.
Vehicle Make : Acura
5 out of 5
6/19/2017
The job was finally completed completely and satisfactory on a repeat trip.
Jarmo S.
Vehicle Make : Kia
3 out of 5
6/6/2017
My rental car was returned a full day later than I dropped it off. Text messages were out of sync with reality. Car was fixed right and I got it back a full day earlier than expected.
Cecile W.
Vehicle Make : Honda
5 out of 5
6/3/2017
A friendly and professional experience.
Zachary M.
Vehicle Make : Acura
5 out of 5
6/1/2017
My car was broken into with 2 windows busted. The collision team / Scott were great in getting it repaired quickly with quality, as well as handling insurance. Other companies were quoting 2 weeks to get appointment; Ed Voyles got it done in 2 days. In addition the service team fit in my A1 service that was due. The whole team, sales, service (Chris), and collision truly runs like a well-oiled machine. Everyone is helpful and with a smile. Pleasure doing business there, despite the unfortunate circumstance which triggered it.
Lisa T.
Vehicle Make : Buick
5 out of 5
5/30/2017
Good service except at the first when someone pretended to help me and then disappeared. Thank you.

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