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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 89 reviews 77%
4 star 9 reviews 8%
3 star 4 reviews 3%
2 star 8 reviews 7%
1 star 6 reviews 5%
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(All Vehicle Makes)
Peter V.
Vehicle Make : Acura
2 out of 5
5/16/2017
Aside from the bumper, I remember telling that one of my problems came from the radio unit and speakers. The area where it contains the air conditioning and radio makes this intense and rapid clicks. They told me that they would run a whole system check but if you were in the car and the car was going, you would most definetly heard it.
Novlette H.
Vehicle Make : Infiniti
5 out of 5
5/5/2017
The car is feels and looks better than it did before ! Thank you so much
**** S.
Vehicle Make : Toyota
3 out of 5
4/29/2017
CUSTOMER SERVICE EXCELLANT, REPAIR QUALITY BELOW EXPECTATION STANDARD, PAINT CHIP, PAINT RUNS AND INCONSISTANT BODY PANAL GAPS.
Delane C.
Vehicle Make : Hyundai
5 out of 5
4/19/2017
Andy kept me informed daily, which I think is awesome. Also I was very pleased with the worked his team performed. To be honest they put my mind at ease with the rent a car situation.
Jon M.
Vehicle Make : Acura
5 out of 5
4/19/2017
Car hasn't looked this good since it was brand new.
Barbara S.
Vehicle Make : Mitsubishi
5 out of 5
3/30/2017
I am very pleased. Everyone did a great job!
Adriane A.
Vehicle Make : Acura
2 out of 5
3/21/2017
The door that was replaced seems to have been replaced with a used door. It has dings and scratches. I have spoken with Kevin in the service department and I have an appointment on Thursday to address my concerns.
Heather P.
Vehicle Make : Honda
2 out of 5
12/29/2016
My vehicle was not completely repaired and your company told me when I went to get my vehicle that they would call enterprise to return my rental on the 22nd but I found out today the 29th of December that it was just returned on the 28th which was yesterday and I have been trying to reach a Supervisor with no sucuss. Will never do business with this company again!
Ashish N.
Vehicle Make : Toyota
5 out of 5
12/29/2016
Good job other than the fact that it was delayed by almost a week Fortunately I could use my daughter's car due to her Christmas holidays
Robert M.
Vehicle Make : Mazda
5 out of 5
12/22/2016
Excellent service. Excellent repair. I'll recommend your service to friends and family if neede. Thank you
Deborah H.
Vehicle Make : Acura
1 out of 5
12/21/2016
Very poor communication. Unreliable timeliness. Unprofessional staff members until management got involved. Even when I got the car back there was a problem. The service dept had to fix it. A simple clip was not put in. Collision refused to take the responsibility for something they should have owned. Service department and sales are great! Collision has something to be desired.
George Y.
Vehicle Make : Kia
5 out of 5
11/29/2016
Robert Wharton was fabulous. He made sure everything was done correctly and kept me informed. Great job!
John K.
Vehicle Make : Acura
5 out of 5
11/21/2016
Very personal and professional. An excellent experience.
Jeffrey M.
Vehicle Make : Chevrolet
5 out of 5
11/17/2016
Thanks for a job well done, and ahead of schedule! Great customer service.
Jon S.
Vehicle Make : Acura
2 out of 5
11/17/2016
I think communication regarding where the repairs were could have been better. A phone call from an advisor, with updates sooner in the process, would be better than cute texts out of the blue.
Russell S.
Vehicle Make : Honda
5 out of 5
11/3/2016
Great job all around
Kevin P.
Vehicle Make : Ford
5 out of 5
10/29/2016
Great staff--went extra mile to make sure it was just right. Thank you!
Marc F.
Vehicle Make : Subaru
5 out of 5
10/21/2016
My expectations were blown away. The repair looks fantastic and the car overall looked almost brand new when I got it back. I am thrilled by the level of service of quality of work. Will definitely be back if body work and repairs are needed again. John was great.
Karen S.
Vehicle Make : Acura
5 out of 5
10/19/2016
Customer service was very good and my car was repaired magnificently!! I did have some recall repairs done as well. Great overall experience!!
Yuzhong Z.
Vehicle Make : Chevrolet
5 out of 5
10/17/2016
Great job! Nice staff!

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