Ellen H.
Vehicle Make : Honda
Excellent service. Very professional and efficient. They do an excellent job keeping you updated with the progression of the work
Their waiting area is one of the best I’ve seen.
They serve coffee, bagels and fresh fruit to the customers that are waiting. Checkout was great too. Staff came outside and went over the work that they did. My car looks great. They washed the outside for me. I would definitely recommend BiCounty to family and friends.
William S.
Vehicle Make : Toyota
I haven't driven the car much yet but it seems to be working fine. Everything looks good.I like your hundred percent satisfaction guarantee. I hope I don't need to use it. We've had caused repair there before and were completely satisfied.
John L.
Vehicle Make : Mitsubishi
So far everything is Great. Brian was wonderful going over the entire repair with me. My car looks great! Tim from GEICO was Great, helpful and it was very convient to have everything in one Location!! Thank U
Patrick L.
Vehicle Make : Subaru
EVERYONE I encountered at Bi-County were professional and polite. Thanks again!
Nelson .
Vehicle Make : Land Rover
The job was done ecpertly and the staff were very courteous.
Javier V.
Vehicle Make : Jeep
Amazing work was done on the car. Better then I expected
Jennifer M.
Vehicle Make : Mazda
Your team is always helpful. Everyone is helpful, polite and super responsive. It’s unfortunate that accidents happen but it’s great to know that a place like Bi-County Auto body is there when they do.
Stephen R.
Vehicle Make : Volkswagen
"Good Luck" loose change under the drivers mat was missing. Really?
Michael D.
Vehicle Make : Nissan
I'm very happy with the work done on my Nissan Rogue.
Everyone I had worked with at your shop
Was very courteous and I'm very happy as how
My SUV looks as good as it did before!
Thank you.
Mike D.
Susan M.
Vehicle Make : Ford
Everyone was very helpful and friendly. The process was very efficient and they kept me informed if everything every step of the way.
Oreida T.
Vehicle Make : Chevrolet
Everything started fine feom the moment I dropped off my car; friendly staff, but my expected pick up date got changed three times, and i feel i could have gotten a faster sercice. I kept getting random times and finished dates. I understand i couldn't get my car with non working wipers but i think the part should have gotrwn delivered faster. Until my husband and Igot uosrt i kept calling and asking for answers, 5 minutes later my car was suprisedly ready to puck up. Im not sure hiw good the cleaning is supposed to be but it was half fast, and the last thing that threw me off was a pair of plastic gloves on the floor if my back seat with blood on them .
Nick G.
Vehicle Make : Mercedes
The whole team at Bi-County is very professional and helpful. They are nice too. Texting information regarding the status of my repair made it easy to know what was going on and when I could pick up car. I was delighted to get my car back and it was very clean inside and out. Thanks and I would highly recommend Bi-County to family and friends.
John D.
Vehicle Make : Mercedes
A very professional and efficient experience.
Mary M.
Vehicle Make : Toyota
This is my second experience with you and I wouldn’t have come bab
I wouldn’t have come back if the job wasn’t great!!!
Edward S.
Vehicle Make : Ford
Very polite and courteous staff.
Kathy F.
Vehicle Make : Mercedes
Great service from the estimate to the rental to the updates and pickup of the vehicle. Not one complaint. Very organized and efficient
Nicolas M.
Vehicle Make : BMW
Outstanding customer services
Ravi R.
Vehicle Make : Land Rover
Car went in with zero engine and battery problems. When I went to pick up the car the car wouldn’t start. They assured me it was because it sat idle for a while. Took car home, car won’t start again. Also, various interior damage (scuffs, dirt, ripped side). Very, very disappointed that Allstate would send us here. Taking it back tomorrow.
Sandy R.
Vehicle Make : Mercedes
Great service Great staff Great communication
Great Job
Definitely will recommend Bi County
Lilian H.
Vehicle Make : Chevrolet
It was everything I expected it to be. The work was flawless and the customer service was excellent. I really like the constant text messages on the progress of the work. I would recommend bi-county to anyone!
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