Louie L.
Vehicle Make : Honda
I got great and fast service. I was glad I got an up to date on the progress of the repair.
Efigenia U.
Vehicle Make : Toyota
Provided service was professionally, efficiently and satisfactorily handled in all aspects- that is to say courteous and prompt update on the status of the work done, reasonable estimate of cost involved and accompanying written warranty
James B.
Vehicle Make : Dodge
The truck was repaired body wise very well. I do have a problem because I believe that the computer in my truck may have been damaged when checking e electrical system in the truck was check. I guess gauge in the system but tells me how many miles to the gallon I get how many miles are left on the truck or estimated is not functioning properly and I do believe it may have been damaged when checking the electrical system. I am very upset with the situation and I will contact Geico Insurance company who had recommended your company to me
Patricia S.
Vehicle Make : Nissan
I'm very happy BiCounty did a wonderful job making my car look brand new BiCounty has a great team and pleasant atmosatmososphere, THANK YOU VERY MUCH
Andrew S.
Vehicle Make : Toyota
Outstanding work and better people
Frank D.
Vehicle Make : Dodge
The whole process was very streamlined. I dropped off my truck last sat, left with a rental.... then picked it up less then a week later. I al so satisfied with everything. And **** is very very nice and helpful. The those experience was a pleasure with no incidents. Thank you!!
Ellen D.
Vehicle Make : Chevrolet
Thank you so much for making my car look brand new again!
Venugopal D.
Vehicle Make : Nissan
So far good experience, but took little more time to fix.
Tina R.
Vehicle Make : Subaru
My 3rd experience with BiCounty. I can't think of a way their service could be improved. The work looks like it was done by the factory. The professionalism and courtesy of all staff members is remarkable. They even show compassion, recognizing that their clients are experiencing anxiety and stress. I have recommended them on social media. Very satisfied.
Anthony V.
Vehicle Make : Ford
No issues. Looks great
Catherine M.
Vehicle Make : Volkswagen
Brian and his team were very nice and helpful
Nicholas D.
Vehicle Make : Toyota
Took longer than I was told, also one part of the grill wasn’t painted as it was before.
I was told that it would be painted at the estimate and it wasn’t .
The vehicle was cleaned thank you ,but items thrown out and change missing from the cup holder.
Not a big deal but if I had a choice I wouldn’t return.
Glen C.
Vehicle Make : Honda
I highly recommend Bi County. Extremely professional workmanship and great customer service. It's nice to have a family owned company that actually cares about the work they do and the customers they support.
I am extremely satisfied with the work , my car looks beautiful after being hit very hard in the rear I thought it was totalled but it looks new.
Glen
Margaret S.
Vehicle Make : Honda
It took twice as long as originally estimated
Michael D.
Vehicle Make : Ford
BI-CONTY IS VERY PROFESSIONAL AND COURTEOUS IN ALL TRANSACTIONS AND ENGAGEMENTS. The counter staff is prompt, efficient, pleasant and very courteous. Brian is very professional and comprehensive by providing all of the necessary information in a timely manner. The text mail updates ensure I am always up to speed on the progress of the repairs. I would recommend BI-COUNTY TO ANY.ONE LOOKING FOR A HIGH QUALITY, PROFESSIONAL REPAIR SHOP.
Suzanne C.
Vehicle Make : Subaru
Vehicle looks great
Karen G.
Vehicle Make : Honda
The whole experience was painless. Everyone was nice and explained everything I needed to know. I like the texts that keep you updated. I did however see a spot on my trunk I know wasn’t there before and Lisa said she would have it buffed out and shined. I thought that was nice.
My car was washed and it looked nice. Thank you. The only thing you forgot was
putting my front car mat back into my car which made me have to return to your shop to get it. All in all it was a pleasant experience and I would recommend bi county. Thanks
**** H.
Vehicle Make : Nissan
Very professional kept me informed on the progress of the repair
Marjorie T.
Vehicle Make : Acura
Brian was very professional and easy to deal with, I would definitely would use them again, although I hope I don’t need them. I would def reccomend.
Linda V.
Vehicle Make : Ford
Very nice work on my Ford Fusion...
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