Service King Bellevue

The service was really really good and I'm impressed! Job well done!

Team was very helpful and friendly

Repair was done very fast

The service was quick and the employees were patient with me

Great job more than I expected

I understand that being one of the few tesla shops around and the lack of support from Tesla makes it difficult to operate smoothly but it is apparent that there was multiple oversights that prolonged the timeframe that were avoidable. My car sat for months without any work being performed while waiting for parts, I had multiple discussions with the person managing the job discussing bringing to the mechanic to figure out mechanically what was wrong so parts could get ordered. This did not happen and instead no one even addressed it until after I received a phone call saying it was going to wheels and wash. This added another month. Second oversight was just attention to detail, my window was pitted and scratched where the side mirror was slammed into the window from the impact. Someone must of scraped the glass off of the window but never addressed the damage. Again I understand that Tesla does not make it easy, but there were a few avoidable mistakes that could of saved me a long time waiting. That said the rest of the repairs look like they were done well and the car is driving smoothly now. Hope this helps.

The repair looks great. Thanks for the great communication during the entire process. Thanks for being honest - overall this was a great experience and I would highly recommend Service King based on this experience.

Service was good, staff was kind and my car looks like nothing happened in the first place pretty satisfied with service.

Great! Faster than estimated.

I will always recommend Service King in the future!

Nicely dine

No thoughts! Just keep the pace!

New door looks great! Very pleased with the friendly staff and fast service.

You guys did an awesome job. No time delay, on time communication and of course excellent repairs.damaging your car in an accident is painful enough, you guys made the rest of the process a breeze. Thanks and keep up the good work.

Excellent customer service. Professional, kind and considerate staff. From the front desk to the repair. Just a great service. Accommodation was done gladly from front desk to my situation in which I had to drop off car for repair in order to get to my rental to be able to pick up my kid in a 45 minutes frame. And front desk helped me. That was a service well above expected. Thank you. Arnold

Wish you could do an interior cleaning before hand over to the customer. My car's interior was covered by a layer of dust. It might of been from sanding or bondo etc. Ceiling of the car has few spots with dirty marks.

Jason was fantastic, communicative and customer focused. The work completed is fantastic, timeline accurate, and the pricing great. Thank you, Service King!

I cannot tell you what GREAT service you gave us. Clark was so thorough and also done in good time. Geico was great too, always keeping up with us. Thank you SO Michu

Great service! Friendly, personable and fast. Really appreciated Terrence's personal touch.

They were awesome! I dropped my car off on Tuesday They went over everything with me along with The rental car, Entrrprise. It was so smooth! They also showed me everything they would Be doing. Kept me informed every day by Texting me. Everyone was so helpful & Accommodating. Can’t say enough about Their Staff. SUV was ready on Thursday & looked perfect! No problems dropping off rental car either. Geico was so great to work with too. I totally recommend Service King & Geico! Thank you all for making my experience So easy. Linda