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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 532 reviews 76%
4 star 103 reviews 15%
3 star 9 reviews 1%
2 star 18 reviews 3%
1 star 34 reviews 5%
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(All Vehicle Makes)
Rupinder W.
Vehicle Make : Honda
4 out of 5
5/25/2015
Matt was exceptional during follow ups and claim process
Mark J.
Vehicle Make : Mercedes
5 out of 5
5/24/2015
Jennifer at the Bellevue, WA location was great: very polite, organized and easy to work with. She kept me up to date on repair progress and my car looks great. Jennifer is superb.
Kenneth S.
Vehicle Make : Subaru
4 out of 5
5/24/2015
I would just say that everything went smoothly.
Brett C.
Vehicle Make : Chevrolet
4 out of 5
5/23/2015
Incredible, quality service!! The repairs make the car look newer than before. They must have power washed it because there had been some mold growing on it before and now it's all gone. Can't believe how great it looks. Well done!!!!
Velika W.
Vehicle Make : Toyota
5 out of 5
5/23/2015
Well done and thank you so much really appreciate everything
**** F.
Vehicle Make : Lexus
5 out of 5
5/23/2015
You guys rock!
Jeffrey D.
Vehicle Make : Toyota
5 out of 5
5/19/2015
Excellent, professional and quality service. Thank you!! Jeffrey D
David S.
Vehicle Make : Scion
5 out of 5
5/15/2015
My car was ready early. It looked great and the customer service was informative, friendly and helpful. Thanks
Timothy B.
Vehicle Make : Mazda
5 out of 5
5/15/2015
I have a previous experience with collision repair at this location and by the same team of employees. That is the reason I came back and why I continue to recommend them to friends and aquaintences needing collision repair service. This is a talented and dedicated group who deserve the recognition.
Tatjana D.
Vehicle Make : BMW
5 out of 5
5/14/2015
Good job in a timely manner. All superlative to Michael.
Pamela C.
Vehicle Make : Chevrolet
5 out of 5
5/14/2015
My truck came back absolutely perfect! It looked like a brand new truck ! The people were friendly and extremely helpful! A 10 out of 10 !!!!! They knocked it out of the park. I had work done there when they were Kirmac and was pleased! Even better this time.
Lief H.
Vehicle Make : BMW
5 out of 5
5/13/2015
Great service.
Shenbaga S.
Vehicle Make : Toyota
5 out of 5
5/13/2015
Michael was great. He was thoughtful, kind, and got the job done as well as it can be done.
Christina M.
Vehicle Make : Honda
5 out of 5
5/12/2015
Thank you for your prompt service. Great job on the door.
Tina B.
Vehicle Make : Audi
5 out of 5
5/8/2015
Excellent service and repair
Changye W.
Vehicle Make : Nissan
5 out of 5
5/7/2015
People there are very nice, they have feedback to every question. They have status update every period of time. Their repairing is excellent.
Trisha A.
Vehicle Make : Hyundai
5 out of 5
5/6/2015
This place is great, it was quick and easy and every one seemed to know exactly what was happening. They kept me updated every second of the way and actually seemed happy to help me. I have had to deal with this kind of stuff before and was honestly dreading it, but Matt Berry(Geico), Michael Ballou(Service King) and Austin Shepherd(enterprise) made it extremely stress free for me. Why aren't more companies like this?
Ken B.
Vehicle Make : Honda
3 out of 5
5/5/2015
There was a miscommunication which resulted in us receiving a call saying our van was ready to pick up. However it wasn't. That said, the Geico rep was very apologetic and helpful. Geico and Service King definitely came through and made it right. It was a misunderstanding, it happens, and it was fixed. In the end, yes, we were satisfied.
Mary H.
Vehicle Make : Dodge
5 out of 5
5/4/2015
Job done quickly with courtesy.
Robbin K.
Vehicle Make : Volkswagen
5 out of 5
5/4/2015
Everything was great! The repair looks good and Jennifer made the process easy and smooth.

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