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Body Shop

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Body Shop Review Summary

5 star 532 reviews 76%
4 star 103 reviews 15%
3 star 9 reviews 1%
2 star 18 reviews 3%
1 star 34 reviews 5%
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(All Vehicle Makes)
Kenta M.
Vehicle Make : Honda
5 out of 5
12/18/2014
Everyone was helpful and prompt.
Douglas M.
Vehicle Make : BMW
3 out of 5
12/16/2014
More cowbell is always an option.
Robert D.
Vehicle Make : Nissan
5 out of 5
12/11/2014
Really liked the SMS text message updates.
Phil H.
Vehicle Make : Fiat
2 out of 5
12/11/2014
The service has been great. The quality of the repairs needs to be addressed but can be fixed. I was told multiple times that if I could tell you worked on my car then you hadn't done your job. I can tell.
Michael L.
Vehicle Make : Volvo
5 out of 5
12/9/2014
Very impressed with the team and process
Richard R.
Vehicle Make : GMC
5 out of 5
12/9/2014
I liked the communication updates via texts.
Mayooran T.
Vehicle Make : Toyota
5 out of 5
12/9/2014
Excellent job!
Alexandra J.
Vehicle Make : Volvo
5 out of 5
12/5/2014
It took longer than I had expected and although they indicated they would give me updates every Tuesday and Thursday I only received one call. The car looks great! Thanks
John H.
Vehicle Make : Kia
5 out of 5
11/27/2014
Your staff was friendly and helpful and the car looks great! And it was done when you said it would be!
Teri O.
Vehicle Make : Ford
4 out of 5
10/17/2014
I would like to say that my experience with Kirmac and GEICO was nothing like the previous reviewers. They were terrific when my car was vandalized and needed a new bumper. They both were honest with me about the possibility of a week to get the bumper for my car as my model was only made for a limited time and there are sometimes issues with receiving parts for it in a timely manner. After leaving the car with the understanding it could be a week, they notified me that afternoon they were able to order the parts and it would be finished in 2 days, not a week as originally feared. They sent me constant updates with information on the progress of my repair and, I was pleasantly surprised when my repairs were completed a full day early. I highly recommend them to anyone who wants repairs to their vehicle done in a prompt and competent way. They even vacuumed the car out for me, and I have a toddler so there was a lot of crumbs in the back seat. Thank you so much Matt and Mike, I really appreciate you getting me back on the road so fast.
Michelle R.
Vehicle Make : Jeep
5 out of 5
10/15/2014
Everyone was very helpful me nice. I was impressed with the quick service and it was nice getting updates as my car was being fixed.
Xin Z.
Vehicle Make : Nissan
5 out of 5
10/9/2014
Awesome job!
Malika B.
Vehicle Make : Subaru
5 out of 5
8/28/2013
On time with amazing service and follow up
Michael C.
Vehicle Make : Scion
2 out of 5
8/23/2013
Very poor initial response time from Paul. I almost took my car somewhere else as it seemed like he didn't want the business due to his delays.
Debora C.
Vehicle Make : Kia
5 out of 5
3/6/2013
Everyone was nice, and helpful, I dealt with would come back again in the future for work if needed. Thank you
Danielle R.
Vehicle Make : Nissan
2 out of 5
11/30/-0001
Christian was awesome. Exceeded my expectations. Car was done in half the time expected. I will come back for future repairs. The Service King national hotline was confusing and always long hold times. Sometimes I just hung up instead of waiting to talk with an operator.

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