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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 532 reviews 76%
4 star 103 reviews 15%
3 star 9 reviews 1%
2 star 18 reviews 3%
1 star 34 reviews 5%
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(All Vehicle Makes)
Baoxia G.
Vehicle Make : Lexus
5 out of 5
12/19/2017
Pretty good! Fast service.
Marianna H.
Vehicle Make : Subaru
5 out of 5
12/19/2017
My service team was absolutely fantastic! They kept me up to date and even fixed my car way ahead of schedule. They were friendly helpful and efficient. I’ve already referred a friend there for her car service.
Fang W.
Vehicle Make : Nissan
5 out of 5
12/19/2017
From check in to check out, everyone was efficient and helpful. Also appreciate all the timely updates through phone and text.
Eric P.
Vehicle Make : Chrysler
1 out of 5
12/18/2017
Did not communicate with me and assumed prior damage. Unwilling to recify. T koi
Erica M.
Vehicle Make : Subaru
5 out of 5
12/15/2017
They did a really good job at getting my car done sooner than planned , which I really appreciated!
Mohammad K.
Vehicle Make : Tesla
2 out of 5
12/15/2017
They could not fix my Tesla, had to send to another shop for repaira
Parkash Kumar.
Vehicle Make : Nissan
5 out of 5
12/14/2017
Job neatly done and outstanding!
Alex Y.
Vehicle Make : Toyota
5 out of 5
12/12/2017
The service was great and fast. Great job from estimate to the completion. Great front office person.
Alan H.
Vehicle Make : BMW
1 out of 5
12/10/2017
Check-in was good, the repair itself is very good. Pick-up was not. I received a call from the manager on Friday afternoon that my car would be ready by 5:30 PM; I also received a text as well indicating my car was ready. I called the manager back, and asked if I can pick up on Saturday and he indicated no problem. I arrived mid-morning on Saturday, and the one person who was working was overwhelmed with over customers. My car was also not ready - it still needed to be cleaned, which was accomplished by the seemingly only employee working that morning. It added about an hour and a half to just picking up the car.
Oksama G.
Vehicle Make : Mazda
5 out of 5
12/9/2017
QA could have been better, but overall this was a good service and experience.
Sankalp S.
Vehicle Make : Honda
5 out of 5
12/7/2017
Aurora, Clark and Derrick were very quick and eager to help!
**** H.
Vehicle Make : GMC
2 out of 5
12/7/2017
Did not communicate or even call me back. I was treated horrid. Opposite of last experience.
Karen R.
Vehicle Make : Tesla
5 out of 5
12/3/2017
They did a beautiful repair job. The car was spotless inside and out when I picked it up. They answered all my questions and quickly repaired the car. Although I hope I never need bodywork on my car again, I will definitely use Service King in the future, if needed.
Casey C.
Vehicle Make : Lexus
5 out of 5
12/3/2017
On time and well informed
Matthew W.
Vehicle Make : BMW
1 out of 5
12/2/2017
It’s too long to give you feedback but the gentleman that delivered my car knows my feedback I feel Service Kiing call center and your locations is the main disconnect
Anthony S.
Vehicle Make : Subaru
5 out of 5
12/1/2017
Everything was really great! Thanks for making it hassle free.
Lynne T.
Vehicle Make : Honda
4 out of 5
12/1/2017
Though there was some confusion over the initial estimate, the staff worked very hard to clarify the work details. Once the car was dropped off at the scheduled service time the work went very quickly and with excellent, daily texting on the car's status. The staff was uniformly helpful--especially Aurora at the front desk and Terrance the service manager. The $1700+ job was beautifully done and Terrance's estimate and what to expect was right on. There was a possibility of extra charges depending on what was found after work began. But none of the potential charges were assessed--an indication to me of their integrity.
Noel B.
Vehicle Make : Subaru
5 out of 5
11/30/2017
Everyone was very pleasant and helpful
Vishal S.
Vehicle Make : Hyundai
5 out of 5
11/19/2017
Great service, great experience,hassle free, trust worthy, 5 stars
Sonya J.
Vehicle Make : BMW
5 out of 5
11/19/2017
Great service and delivered car a week earlier than the expected delivery date!!

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