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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 388 reviews 80%
4 star 63 reviews 13%
3 star 9 reviews 2%
2 star 11 reviews 2%
1 star 11 reviews 2%
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(All Vehicle Makes)
Jenny G.
Vehicle Make : Chevrolet
5 out of 5
9/9/2017
Everyone very nice and helpful.
Dina Z.
Vehicle Make : Honda
2 out of 5
9/9/2017
The car was not to my satisfaction
Rafaela C.
Vehicle Make : Honda
5 out of 5
9/8/2017
Bill was awesome so was the front desk receptionist kind friendly very professional made my experience a great one
Robert M.
Vehicle Make : Subaru
5 out of 5
8/31/2017
Excellent service!
Amy M.
Vehicle Make : Kia
5 out of 5
8/30/2017
Very satisfied, and will recommend family and friends to 1st certified
Raymond K.
Vehicle Make : Subaru
5 out of 5
8/25/2017
They did a great job.
Celeste R.
Vehicle Make : Toyota
5 out of 5
8/24/2017
Raphael was very helpful throughout the whole process and always kept me informed.
Benjamin F.
Vehicle Make : Mercedes
5 out of 5
8/21/2017
Good communication
Kenneth W.
Vehicle Make : Ford
4 out of 5
8/17/2017
Your staff was helpful and explained the process of my claim. I didn't have wait long for filling out paperwork and they knew I was coming. The workmanship on the repair was excellent and I am very satisfied with the work. All your staff, from the receptionist to the representative handling my claim were professional and knownledgable about my claim. I will using your company again and will recommend them to family and friends. Respectively, satisfied customer Kenneth W
Raul A.
Vehicle Make : Honda
4 out of 5
8/12/2017
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Jane L.
Vehicle Make : Toyota
5 out of 5
8/10/2017
They were excellent !
Fatima H.
Vehicle Make : Kia
4 out of 5
8/5/2017
Everyone was helpful in everyway , even though my insurance couldn't fix my van because of the value of the van.
Angelia B.
Vehicle Make : Toyota
5 out of 5
7/31/2017
George was great and kept me up-to-date on all my repairs for my car! The receptionist was friendly as well. Great customer service experience overall!
Nickey-lee S.
Vehicle Make : Chrysler
3 out of 5
7/29/2017
the only thing is my passenger left side is tricky to unlock ,other than that I'm so happy !!!
Delphine G.
Vehicle Make : Kia
5 out of 5
7/28/2017
I'm completely satisfied. My advisor, George Cervantes, was very professional and friendly. His positive attitude and willingness to ensure my car car was completed to my satisfaction goes without saying. He kept me updated and explained what work would be done. Jessica was very friendly and professional an an asset to 1st Certified.
Angelica R.
Vehicle Make : Scion
5 out of 5
7/26/2017
I was so happy at how fast they repaired my car and it looks perfect ! Thanks so much !
Karnail S.
Vehicle Make : Honda
5 out of 5
7/22/2017
Thkx a lot Specially on keeping me updated every day
Donald H.
Vehicle Make : Kia
5 out of 5
7/20/2017
Very professional, very speedy service thank you.
Noni T.
Vehicle Make : Nissan
5 out of 5
7/18/2017
Very satisfied. George was professional and kept me abreast on the status of my car daily.
Henry P.
Vehicle Make : Jaguar
4 out of 5
7/14/2017
I was very happy with the paint match since I have a metallic red paint on the car.

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