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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 388 reviews 80%
4 star 63 reviews 13%
3 star 9 reviews 2%
2 star 11 reviews 2%
1 star 11 reviews 2%
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(All Vehicle Makes)
Chad R.
Vehicle Make : Ford
5 out of 5
11/1/2017
Everything was great. George kept me updated and communicated very well. Truck repairs were perfect and the entire staff was friendly and helpful
Regina H.
Vehicle Make : Kia
5 out of 5
10/28/2017
Great costumer service! Receptionist(Jessica?) was very helpful and polite and Garey did a great job on my car.
Jessica H.
Vehicle Make : Chevrolet
5 out of 5
10/26/2017
The best service and staff.
Michael S.
Vehicle Make : Nissan
4 out of 5
10/22/2017
Great work on my 09 Nissan Maxima ! George and Jessica have been great
Oralia S.
Vehicle Make : Dodge
5 out of 5
10/21/2017
Thank you for the service your team provided! Everyone I interacted with was great from beginning to end thank you very much for everything. I am completely satisfied and will definitely be recommending you to others. Thank you again
Gloria M.
Vehicle Make : Toyota
5 out of 5
10/21/2017
I was completely satisfied with the turn out of my car. The only thing was that it took longer than expected.
Lizette S.
Vehicle Make : Chevrolet
4 out of 5
10/19/2017
Awesome team, communication is key to me especially when going through a emotional process. Your team makes the ride smooth and worry free because you literally know every step. Your like dominos but a auto body shop lol I would recommend you to anyone I know. Thank you for all your hard work. And very much appreciate everything you all do. Very happy customer
Marla G.
Vehicle Make : Nissan
5 out of 5
10/17/2017
Thank you
Rojita C.
Vehicle Make : Toyota
4 out of 5
10/12/2017
Im happy it was done week ahead of the expected date. So grateful with George C. he called to give updates til the day i pick up the car so accommodating. Thank you 1st Certified Collision Center.
Kyle M.
Vehicle Make : Honda
5 out of 5
10/12/2017
Great communication. Nice job.
Greg R.
Vehicle Make : Honda
5 out of 5
10/11/2017
Consistent texts on status was appreciated
Gordon L.
Vehicle Make : Ford
5 out of 5
10/7/2017
Keep up the good work, and thank you for your support and friendly service
Colleen F.
Vehicle Make : Ford
5 out of 5
10/7/2017
Awesome job, super nice people, every time, thank you for painless experience.
Rachel H.
Vehicle Make : Nissan
5 out of 5
10/6/2017
I appreciated the texts and follow-up phone calls about my car’s progress. George was very knowledgeable and helpful. Also, the car looks great! Everything was done quickly, yet effectively, and it was a very easy process for me.
Allison G.
Vehicle Make : Nissan
5 out of 5
10/3/2017
We are repeat customers of First Certified. Your staff always goes above and beyond when it comes to their customers and we really appreciate how friendly everyone is!
Tyler J.
Vehicle Make : Nissan
3 out of 5
9/29/2017
Great job with the repairs not satisfyied with the headlight on the passenger side
Jaqueline C.
Vehicle Make : Honda
4 out of 5
9/26/2017
George was really great, keep me up to date with the progress of my vehicle, when I got it back I started the car and noticed some lights on that weren’t suppose to be so I let George know right away before I left and he adressed it right away and got another team member to fix the issue, they even took it on a test to make sure they all went off. very nice employees, I would definitely recommend them to anyone.
Dean L.
Vehicle Make : Kia
4 out of 5
9/22/2017
Great servies. Great help and curtious.
Maria G.
Vehicle Make : Honda
5 out of 5
9/22/2017
Very good job and faster the receptionist lady she's very nice person
Ricardo M.
Vehicle Make : Honda
5 out of 5
9/9/2017
Your customer service and attention to detail is outstanding. Shout out to George and Jessica and your entire crew for a job well done! Thank you. Ricardo M

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