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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 215 reviews 87%
4 star 14 reviews 6%
3 star 2 reviews 1%
2 star 8 reviews 3%
1 star 9 reviews 4%
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(All Vehicle Makes)
Joan T.
Vehicle Make : Honda
5 out of 5
2/13/2018
None
Roger G.
Vehicle Make : Honda
4 out of 5
2/2/2018
I found Paulo most helpful.
Victoria A.
Vehicle Make : Honda
1 out of 5
2/1/2018
Completely satisfied with service on vehicle. Very friendly staff and good updates. Not completely satisfied with the loaner vehicle experience. I signed a paper saying the tank in the car was full before ever getting in the car. The tank was not full, and I took a photo as proof. I returned the vehicle with as much fuel as I received it with, but it wasn't full. Kelly was rather rude when I explained this to her. Perhaps customers should be shown proof of a full tank before they are asked to sign saying it is full. (The tank was under the 7/8 line when I received the car)
Elyse C.
Vehicle Make : Honda
5 out of 5
1/24/2018
I am grateful for how quickly you were able to fit me in. Paulo **** was really helpful. He got my car in on time and even had my car fixed earlier than he thought it would be. Great job all around!
Linda L.
Vehicle Make : Honda
5 out of 5
1/13/2018
Thank you so much, Crv looks Great!!
Sheri S.
Vehicle Make : Hyundai
5 out of 5
1/9/2018
The Group of People here are truly amazing! They are kind and wonderful to work with. I would recommend Berkley Collision to everyone! !!! Thank you!!!
Alexander S.
Vehicle Make : Honda
5 out of 5
1/6/2018
The car looks great. All the staff I interacted with were kind and thoughtful.
Hweihsien C.
Vehicle Make : Honda
5 out of 5
1/5/2018
Thanks for keeping me informed throuhout the repair process.
Carol R.
Vehicle Make : Honda
5 out of 5
12/23/2017
Sarah and Kelly were amazing! I really enjoyed working with these very capable young women.
Ray J.
Vehicle Make : Honda
5 out of 5
12/22/2017
Great job all around
Steven G.
Vehicle Make : Honda
5 out of 5
12/16/2017
Everything was Perfect!!
Darryl And.
Vehicle Make : Hyundai
5 out of 5
12/5/2017
Repair done beautifully. Forgot garage door opener and you sent it to us. Thank you! Great experience.
Kelly L.
Vehicle Make : Toyota
5 out of 5
12/1/2017
Sara’s customer service was awesome! I was also so impressed that the team cleaned the interior of my car as well! That was totally unexpected since I only had exterior damage.
Colleen R.
Vehicle Make : Honda
5 out of 5
10/24/2017
It was very easy working with the folks at the body shop. Kelly was awesome. Overall the process was smooth, the car was ready early and I am a satisfied customer!
Leslie C.
Vehicle Make : Hyundai
5 out of 5
10/24/2017
They did a very good job on my car. I was very happy with the results!
Megan N.
Vehicle Make : Hyundai
1 out of 5
10/14/2017
Please have more accurate estimates for repairs to be done. I received an email update stating car would be ready in 4 additional days. Less than 24 hours later got a call stating it was done. Also told gas was to be .25 full at return.
Shelley N.
Vehicle Make : Honda
5 out of 5
10/4/2017
Great work and very friendly service. Thanks!
Nathan D.
Vehicle Make : Honda
5 out of 5
9/19/2017
The entire buerkle team is amazing. Paulo **** is fantastic. He was very attentive, courteous, and professional. He made sure everything was taken care of and exceeded my standards.
Pauline A.
Vehicle Make : Honda
5 out of 5
9/15/2017
Good service! Paulo was very knowledgeable and efficient. Gave us a very nice loaner!!! Our repair was very quick! Oil was changed and car was washed - always nice to be able to accomplish everything in one visit! The Honda service manager was in the repair shop office when we picked up our car and was so kind to us - we weren't charged for the oil change!!! Thanks to all????
John R.
Vehicle Make : Honda
5 out of 5
8/25/2017
Everything was done very well. Thank you. Jan Rupert

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