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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 215 reviews 87%
4 star 14 reviews 6%
3 star 2 reviews 1%
2 star 8 reviews 3%
1 star 9 reviews 4%
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(All Vehicle Makes)
Bret P.
Vehicle Make : Honda
5 out of 5
2/18/2016
I'm very pleased with the time it takes to get the repair done
Shoua L.
Vehicle Make : Honda
5 out of 5
2/18/2016
Great customer service from the receptionist that picked up my call to the people who worked on my car. Thanks to Bob **** and his team.
Jim S.
Vehicle Make : Honda
5 out of 5
2/12/2016
Keep up the good work!
Jennifer A.
Vehicle Make : Honda
5 out of 5
2/12/2016
Excellent job and great service. Thanks!
Jeanette H.
Vehicle Make : Kia
5 out of 5
2/12/2016
Great service and quality work.
Bob B.
Vehicle Make : Honda
5 out of 5
2/10/2016
Everything was done well. It seemed like the time to repair was long but this was shortened over time and I was kept well informed of the changes.
Karen G.
Vehicle Make : Honda
5 out of 5
2/10/2016
Thank you for the quick turn around. The car looks great!
Meggan S.
Vehicle Make : Honda
5 out of 5
2/9/2016
I had to bring my car in from re-work after I got it back, however, the staff was incredible throughout the entire process. I was so impressed with the way the situation was handled and the way I was kept informed throughout the entire thing. It is apparent that the members of the collision shop make customer service a priority and I am very impressed!!!
Jennifer S.
Vehicle Make : Hyundai
5 out of 5
2/6/2016
Thank you all again. You all did an great job !!!
Rick P.
Vehicle Make : Honda
5 out of 5
2/1/2016
was great.
Brian C.
Vehicle Make : Honda
5 out of 5
1/29/2016
Paulo **** was very helpful. He went over and beyond with customer service. He scraped off all the ice on the windshield/windows of the loaner car for me and even touched up my car and gave it a wax. To top it off he kept my car inside until I picked it up so it would be warm. I am very happy with the service and happy Honda covered most of the expenses even though the warranty extension on the paint malfunction for my vehicle expired.
Gordon A.
Vehicle Make : Honda
5 out of 5
1/29/2016
We always enjoy coming to Buerkle for service or if needed, body work. The staff is very professional, courteous, and efficient. Thank you.
Frances T.
Vehicle Make : Honda
5 out of 5
1/22/2016
My CRV looks a lot better now after Buerkle fixed it than it did before the accident. It was also REALLY clean inside and out. I was not expecting that, very nice surprise. Thank you.
Reid Z.
Vehicle Make : Hyundai
2 out of 5
1/22/2016
I think there is still a problem with the alignment. Otherwise the service was great
Paul C.
Vehicle Make : Honda
5 out of 5
1/20/2016
I was told by my service advisor that your team not only repaired the original ding but that you touched up another area as well. If that is the case then thank you very much for going above and beyond for you customers. Believe me we all do appreciate it.
Linda R.
Vehicle Make : Honda
1 out of 5
1/20/2016
I was back in with my car today and visited with John Chavez/Manager. He is in charge now.
John L.
Vehicle Make : Infiniti
5 out of 5
1/20/2016
Car looks great. Great price. Fast service. Very happy.
Doug H.
Vehicle Make : Hyundai
5 out of 5
1/16/2016
Great communications and completed under estimate.
Mai M.
Vehicle Make : Honda
5 out of 5
12/30/2015
The service was prompt and I recieved a text when my car was done. I appreciate the loaner vehicle while my car was being repaired. Bob in the service department was very helpful. I would recommend this dealership to friends and family.
Sylvia T.
Vehicle Make : Honda
5 out of 5
12/18/2015
Thank you for making everything so easy.

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